Question 1

Operational planning looks at the organization as a whole,while strategic planning focuses on specific departmental actions.

Accepted Answer

A) True 
 B)False

Question 2

A __________ analysis is used to help companies evaluate their internal strengths and weaknesses,and develop an awareness of external threats and opportunities.

Accepted Answer

A)   WISH
B)   SWAMP
C)   ASSET
D)   SWOTE) B) and C)
F) A) and B)

Question 3

Continuous planning is not necessary,because plans that worked well in the past are likely to continue to work well in the future.

Accepted Answer

A) True 
 B)False

Question 4

The Connecting Through Social Media box titled,"Caring for Customers by Tracking Tweets," reflects upon the use of blogs and Twitter and other social media sources to measure customer satisfaction.Company employees scan various social media to stay current with customer perceptions and complaints.It is important that customers perceive that products and services are meeting or exceeding the standards that companies set.The _____________ of management involves the monitoring of product and service performance.

Accepted Answer

A)   leadership process
B)   control process
C)   organizing process
D)   planning processE) None of the above
F) B) and C)

Question 5

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Accepted Answer

A) True 
 B)False

Question 6

A modern manager's main job is to issue orders,then follow up to make sure employees do as they were told.

Accepted Answer

A) True 
 B)False

Question 7

Monica was hired by the Misty Mount Corporation to take over as the new chief executive officer.Her initial impression is that the company is in disarray,primarily because the employees do not have a sense of purpose or a common set of values.Monica's observations suggest that she needs to provide a(n) _________ for Misty Mount.

Accepted Answer

A)   vision
B)   contingency plan
C)   objective function
D)   corporate logoE) A) and C)
F) A) and B)

Exam 7: Management and Leadership

Operational planning looks at the organization as a whole,while strategic planning focuses on specific departmental actions.

Correct Answer
verified

A __________ analysis is used to help companies evaluate their internal strengths and weaknesses,and develop an awareness of external threats and opportunities.

Correct Answer
verified

Continuous planning is not necessary,because plans that worked well in the past are likely to continue to work well in the future.

Correct Answer
verified

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

A modern manager's main job is to issue orders,then follow up to make sure employees do as they were told.

Correct Answer
verified

Exam 7: Management and Leadership

Operational planning looks at the organization as a whole,while strategic planning focuses on specific departmental actions.

Correct AnswerverifiedShow Answer

A __________ analysis is used to help companies evaluate their internal strengths and weaknesses,and develop an awareness of external threats and opportunities.

Correct AnswerverifiedShow Answer

Continuous planning is not necessary,because plans that worked well in the past are likely to continue to work well in the future.

Correct AnswerverifiedShow Answer

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A modern manager's main job is to issue orders,then follow up to make sure employees do as they were told.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified