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Exam 12: Dealing With Employee-Management Issues and Relationships

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Question 21

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The _____________ outlawed the use of yellow-dog contracts and prohibited courts from issuing injunctions against nonviolent union activities.

A) Landrum-Griffin Act
B) Fair Labor Standards Act
C) Wagner Act
D) Norris-LaGuardia Act

E) None of the above
F) A) and D)

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Question 22

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Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

A) start looking for another job in a right-to-work state.
B) contact the local chapter of the ACLU.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labor contract.

E) None of the above
F) All of the above

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Question 23

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One in six violent crimes that are committed in the U.S.occur in the workplace.

The high cost of illegal drug use in the workplace has resulted in a rise in the number of firms that test employees and job applicants for drugs.

The fact that workers sometimes serve on the board of directors of European companies helps explain why:

Yogi believes that an agency shop is the most desirable union security arrangement.Which of the following statements would be most likely to represent Yogi's views?

The late Peter Drucker,one of 20^th century's leading management consultants was very critical of the exorbitant compensations that some CEOs were getting.

The Taft-Hartley Act authorizes the U.S.president to ask for a cooling-off period to temporarily prevent a strike in a critical industry.

Exceptional Enterprises launched a program to evaluate the relative levels of skills,education,and training needed to perform various jobs.Based on the results of this evaluation,the firm intends to adjust pay scales so that jobs requiring similar levels of skills,abilities,and education will receive similar pay.Exceptional Enterprises' program is an attempt to deal with the issue of:

Historically,managers were less concerned about productivity and more concerned with friendly relations with coworkers.

Labor and management at the Brookwood Company have reached an impasse in their efforts to negotiate an acceptable labor-management agreement.The two sides have agreed to bring in an arbitrator.If the arbitrator issues a ruling that the union does not like,it can veto the decision.

The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

Under a union shop agreement,workers must belong to a union before they can be hired.

During an interview with Zytex company representative,Hillary was told that Zytex faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce.Therefore,all workers Zytex hires must sign an employment contract stating that they agree not to join a union while they work for Zytex.This requirement by Zytex is illegal in the United States.

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labor dispute.

A bargaining zone is the time period during which a third party is used to reach agreement on union disputes.

Regina teaches at a local college.As a full time employee,she belongs to an organized union that represents teachers.She recently filed a grievance against her Dean claiming that the Dean prevented her promotion due to the fact that Regina's academic credentials are from a university that the Dean does not personally feel is properly accredited.As a first step to resolving the conflict between the Dean (considered a management level position)and the instructor,the union will support Regina by bringing in the national union officer to negotiate with the University's Chancellor (similar to the CEO for a company).

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns,they are using a tactic known as:

According to Sandra Timmermann,Director of Met Life's Mature Market Institute,the key job-related issue of the next decade will be:

Strikes have been an effective way of settling labor disputes without violence and bitterness.