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Exam 10: Motivating Employees

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Question 121

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Theory Z emphasizes reliance on individual creativity and initiative rather than collective decision-making.

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Question 122

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Compare the assumptions Theory X makes about employees with those of Theory Y.How do these different assumptions influence management styles?

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Theory X assumes that most employees are...

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Question 123

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According to Maslow,a satisfied need is no longer a motivator.

At Groovy Rags,a trendy retail store,manager Eon Forcer doesn't waste any time thinking about whether the employees on his shift get their breaks at a reasonable time.In fact,he claims he is hard pressed to determine which one has "worked hard enough" to even deserve a break.Earlier today,Eon remarked,"I've never met one that likes this job! They're only biding their time and here for the money." Eon's managerial style would be classified as ________.

Elton Mayo's researchers concluded that worker motivation improved when managers listened to worker's ideas and suggestions.

The best remedy for staving off perceptions of inequity is:

One way for a firm to improve motivation of employees is to establish special rest rooms,dining areas,and parking areas for top executives. Modern motivational techniques emphasize the need for open two-way communication among employees and managers.Special facilities for executives are barriers to effective two-way communication within an organization,and create an "us versus them" attitude among employees.

To implement self-managed teams,managers at most companies must reinvent work.

According to the Thinking Green box titled,"Green Team Go",open communication successfully filled the company suggestion box with green ideas,but top management has not implemented any of them because they are not behind a sustainability program,claiming it is too costly. The management at Paylocity.com solicited suggestions from employees about ways to become more eco-friendly.A team of 14 employees were motivated to successfully implement several ideas that began at the employee level.

Fast Track Corporation moves employees from one job to another on a regular basis in order to improve motivation.Fast Track's strategy is job enlargement. Job enlargement refers to combining tasks into one assignment that is more challenging and interesting.Fast Track's movement of employees from one job to another is known as job rotation.

A strength of Generation X managers is likely to be their:

New employees at Throneberry Manufacturing are carefully trained to use the most efficient production methods.They are then placed on an assembly line and expected to perform the same task day after day,using the methods they were taught.The work is boring,but the pay is good.Throneberry's approach is consistent with the principles of:

Management by Objectives (MBO)is a goal setting theory model that sets goals by getting all employees active in the goal formulation process,committing employees to meeting the goals,and then monitoring performance.

Managers who advocate job enrichment focus on creating jobs with

After several years of higher education,Tom and Zoe Dash were awarded their Ph.D.degrees and found jobs at an eastern university,where they plan to work in research labs.Tom's lab is very large with at least 15 research faculty like himself and 25 graduate students whose benches are all together on one side of the laboratory.Zoe's lab is similar in size,but graduate student benches are interspersed with faculty.From the very beginning,Tom was referred to as Dr.Dash by the graduate students.Zoe and the graduate students in her lab are on first-name basis.As a student of management,which of the following statements would you consider good advice to the managers (also known as the principle investigators) of these labs?

JP Pharmaceuticals has redesigned many jobs to make the work more interesting and challenging.The company encourages its employees to further their education by reimbursing them up to $5,000 per year for tuition and related expenses.JP also recognizes worker achievements at a company picnic each spring and a company party in December.Talented employees are given promotions and added responsibilities.These policies suggest that management at JP Pharmaceuticals is using the findings of:

In reinforcement theory,reprimands and reductions in pay are examples of negative reinforcements.

Most Gen X managers are likely to be flexible and good at collaboration.

The Hawthorne studies proved that the methods of scientific management were the best way to achieve maximum productivity among employees.

Which of the following practices would be most consistent with the views of scientific management?