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Once a union is certified to represent a group of workers,decertification is not a consideration or future possibility.

A) True
B) False

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Labor and management at the Brookwood Company have reached an impasse in their efforts to negotiate an acceptable labor-management agreement.The two sides have agreed to bring in an arbitrator.If the arbitrator issues a ruling that the union does not like,it can veto the decision.

A) True
B) False

Correct Answer

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____________ refers to unwelcome sexual advances,requests for sexual favors,and other unsolicited conduct of a sexual nature.


A) Sexual harassment
B) Gender bias
C) Sexual opportunism
D) Sexual coercion

E) C) and D)
F) B) and C)

Correct Answer

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The Zendor Corporation operates a manufacturing plant in Bellridge.The work is arranged in an assembly line and is performed by semiskilled and unskilled workers.These workers are looking into obtaining union representation.The type of union they would belong to would be classified as an industrial union.

A) True
B) False

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Recently a disgruntled employee walked into a large grocery chain's mid-west distribution center and opened fire on his fellow workers.He killed or injured several people before being killed by the local police.The grocery chain is very concerned about the threat of workplace violence in the future.One way to deal with this threat is for management to hold focus groups to invite employee input.Another way is to make certain that the company hires managers with good interpersonal skills.

A) True
B) False

Correct Answer

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Jake remembers his grandfather telling him about going to work at 16 years of age in the coal mines of southern Illinois.In order to get the job,he had to agree to a yellow-dog contract.Essentially this meant he would only get the job if he agreed not to join a union.

A) True
B) False

Correct Answer

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The NLRB (National Labor Relations Board)has created procedures that union advocates must follow in order to organize a union at a place of business.The multi-step procedure culminates with a secret vote by the employees of the organization.

A) True
B) False

Correct Answer

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Tom Dash works as a researcher studying the effects of alcohol and drug abuse at a large research university on the east coast.The alcohol center's mission statement reads,"Our mission is to conduct,coordinate,and promote basic and clinical research on the causes,prevention,and treatment of alcoholism and alcoholic disease." Looking forward,which of the following statements are you likely to agree with?


A) Tom's work,although impressive will not have any short-term or long-term effect on the cost of labor in the U.S.
B) The U.S.has seen significant declines in alcohol and drug related issues in the work place.Tom would better serve the business world by working on AIDS related diseases.
C) Illegal drug use is more of a problem than alcohol in terms of the number of work-related accidents that these problems cause.Tom should know,though that the baby boomers are the major drug users,and they are retiring.
D) Tom Dash's work is greatly needed by business and industry.Alcohol and drug use continue to be on the rise and present serious work related costs to businesses across almost all industries.

E) A) and D)
F) B) and C)

Correct Answer

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Almost overnight,several police persons,all members of the police force of the growing suburb of Mayberry called in sick.As the dispatcher took those calls - one right after the other,she speculated that there could be more to this story than she was hearing.In fact,she thought it might be related to the emotional banter she heard the night before in the locker room as several members of the force were leaving their shifts.The group was not happy with the recent changes in scheduling,the excessive over-time hours,and,management's reluctance to begin negotiations on a new benefits package.She heard one person saying,"It's time for a mental health day!" Although it is illegal for police to strike,they may be claiming to have _______.


A) Saturday nite fever
B) the blue flu
C) a lockout
D) a shutterbug

E) B) and C)
F) A) and B)

Correct Answer

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According to Spotlight on Small Business,in Chapter 12 many private-practice physicians have embraced unionizing as a means to collective bargaining with managed health care organizations.

A) True
B) False

Correct Answer

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The Taft-Hartley Act gives the president the power to require striking workers in any industry to return to their jobs for a cooling-off period while representatives of management and the union continue to negotiate.

A) True
B) False

Correct Answer

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"Quid pro quo" sexual harassment occurs when a person's conduct creates an offensive,hostile,or intimidating work environment that adversely affects the job performance of some other employee.

A) True
B) False

Correct Answer

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A common tactic of management in labor disputes is the use of secondary boycotts.

A) True
B) False

Correct Answer

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In recent years,many unions have granted concessions on working conditions and wages in order to save jobs.

A) True
B) False

Correct Answer

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Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n) :


A) industrial union.
B) craft union.
C) assembly union.
D) traditional union.

E) C) and D)
F) None of the above

Correct Answer

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In 1996,the U.S.Supreme Court ruled that primary boycotts are illegal.

A) True
B) False

Correct Answer

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Which of the following statements about drug users is a claim made by the National Institute on Drug Abuse?


A) If you drink a lot of alcohol,you also abuse drugs.
B) Drug users typically cost their company more in health and workman's comp claims.
C) Drug users are (overall) friendlier people because they do not take much seriously,including their jobs.
D) There is a strong correlation between drug abuse and sexual harassment.

E) B) and C)
F) A) and C)

Correct Answer

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Today,more than 55 national and international labor unions are affiliated with the AFL-CIO.

A) True
B) False

Correct Answer

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The presence of formal labor organizations in the United States dates back to the late 1700s.

A) True
B) False

Correct Answer

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Marina works for a company in which a union is recognized as the bargaining agent for the workers who perform her type of job.However,under the arrangements at her company,Marina is not required to join the union,nor is she required to pay any fees or dues to the union.Marina works under an agency shop agreement.

A) True
B) False

Correct Answer

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