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Pattie Bunz operates the Zestee Burgers restaurant.The cost of pickles,onions,buns,catsup,and meat patties would all be considered variable costs for her type of business.

A) True
B) False

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After several years as a brand manager for an established product,Pete has taken a job with a microbrewery.He is responsible for managing the marketing mix for a new product introduction.In his new job,Pete will find that while the products may be at different stages of the product life cycle,the marketing strategies will be essentially the same.

A) True
B) False

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One way firms can gain a competitive advantage without relying on low prices is by developing close,friendly relationships with their customers.

A) True
B) False

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Specialty goods are often marketed through specialty magazines.

A) True
B) False

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Felicia wants to know how many units she must sell to cover all of her costs.She indicates to you that her selling price is $20 per unit,her fixed costs are $6,000,and the variable costs per unit are $15.What is her break-even point?


A) 300 units
B) 400 units
C) 1,200 units
D) 1,100 units

E) B) and C)
F) A) and D)

Correct Answer

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__________ presents an idea for a new product to potential customers to test their reactions.


A) Idea generation
B) Concept testing
C) Screening
D) Prototype development

E) None of the above
F) B) and C)

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A leading cause of new-product failure is:


A) insufficient competition.
B) product promises that are not delivered.
C) the automation of the product development process.
D) excessive product differentiation.

E) None of the above
F) A) and B)

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At Isuzu's Appliance Store,all new products are offered with an extended service contract,as well as free delivery and installation.By offering these value enhancers,Isuzu's has added to their total product offer.

A) True
B) False

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Mini-Case Gourmet Pets is an innovative competitor in the billion-dollar pet food industry.In fact,two of its products,Kitty Sirloin and McDog T-bone,each claim over a 30% share in their market segments.The company has done detailed research and discovered that,for a growing number of pet owners,the family pet serves as a "baby substitute." These owners tend to pamper their pets,and are very discriminating in what they purchase.With this in mind,the company has put a great deal of effort into developing a new dog food: Prime Cuts.The new product is packaged in a resealable,microwaveable container and can be purchased in a variety of flavors (including Western BBQ,Teriyaki,Australian Outback,and Hickory Smoked. ) Gourmet Pets promotes the product as far superior to "average" dog foods,even though the quality of meat and nutrient content of the food is virtually identical to many other brands.The company faces no competition in this market segment so it plans to charge a high price for the product. -The company currently markets McDog T-bone,Lapdog Lunchtreats,Rover's Potroast,and Puppy Porterhouse in the dog food market.Prime Cuts will be an addition to the company's ___________ in the dog food market.


A) product mix
B) product line
C) product time
D) product screen

E) None of the above
F) C) and D)

Correct Answer

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A pickup truck can be classified as either a consumer good or an industrial good.

A) True
B) False

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Creative product differentiation can enable a small business to increase market share.

A) True
B) False

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The Procter & Gamble (P&G) Company produces bar soap,disposable diapers,deodorants,laundry detergents,cookies,cake mix,shampoo,shortening,and many other products.These products are part of P&G's:


A) product line.
B) product network.
C) product mix.
D) marketing cycle.

E) B) and C)
F) All of the above

Correct Answer

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The concepts of product lines and product mixes apply to marketers of products and services.

A) True
B) False

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Which of the following is a stage in the product life cycle?


A) commercialization
B) decline
C) peak
D) acceptance

E) A) and C)
F) C) and D)

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Products that carry the name of a distributor or a retailer instead of the manufacturer's name are called:


A) dealer (private) brands.
B) knockoff brands.
C) generic brands.
D) equity brands.

E) B) and D)
F) A) and C)

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When consumer loyalty reaches the point of brand insistence,the product becomes a specialty good.

A) True
B) False

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Once a good or service nears the end of its product life cycle,the firm recognizes that:


A) it is impossible to revert to an earlier stage of the model.
B) it can return to an earlier stage through creative marketing.
C) it will enjoy relatively high profits.
D) marketing dollars spent now will provide little benefit.

E) B) and C)
F) A) and D)

Correct Answer

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A recent trend in packaging is:


A) a decline in the importance of packaging in the overall promotional mix.
B) the increased attention given to the packaging of services.
C) new lightweight materials used for goods and services marketed on the Internet.
D) the acceptance of the view that bigger is better.

E) A) and B)
F) A) and C)

Correct Answer

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Entice-mint Breath Mints is a new brand of breath fresheners.The company realizes that product location is very important since consumers desire to buy this type product with a minimum of effort.Entice-mint mints represent a:


A) shopping good.
B) specialty good.
C) convenience good.
D) industrial gooD.Convenience goods and services are purchased frequently with a minimum of effort.Location becomes very important for the consumer of these items.

E) B) and C)
F) C) and D)

Correct Answer

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The most common classification of consumer goods and services is based on producer or manufacturer behavior in the market.

A) True
B) False

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