Question 1

The traits used by autocratic leaders include warmth, friendliness, and understanding.

Accepted Answer

A) True 
 B)False

Question 2

The first step in the rational decision-making model is to:

Accepted Answer

A)   recruit team members to work on the problem.
B)   gather data.
C)   develop alternative responses.
D)   define the situation.E) A) and B)
F) B) and C)

Question 3

There is no single leadership style that works best in all situations.

Accepted Answer

A) True 
 B)False

Question 4

The revolution in management that is currently under way suggests that the most effective managers of the future will:

Accepted Answer

A)   be very strict in their treatment of workers.
B)   emphasize individual initiative rather than teamwork.
C)   specialize in performing one of the four management functions.
D)   emphasize teamwork.E) B) and C)
F) None of the above

Question 5

Ho Han has just spent two hours going over quality reports to determine whether his department is meeting quality standards he set for the current month. Ho's efforts are part of the ___________ function of management

Accepted Answer

A)   planning
B)   organizing
C)   directing
D)   controllingE) B) and D)
F) B) and C)

Question 6

Today, a mission statement should also address social responsibility.

Accepted Answer

A) True 
 B)False

Question 7

In a company in which an effective vision has been provided:

Accepted Answer

A)   there is no need for tactical planning.
B)   the economic and competitive environments tend to be much more predictable.
C)   employees are likely to have a sense of purpose and a common set of values.
D)   goals and objectives are no longer needed.E) All of the above
F) None of the above

Question 8

___________ are broad, long-term accomplishments an organization wants to achieve

Accepted Answer

A)   Goals
B)   Objectives
C)   Directives
D)   AgendasE) A) and C)
F) A) and B)

Question 9

One of the four primary functions of management is:

Accepted Answer

A)   controlling.
B)   marketing.
C)   financing.
D)   designing.E) A) and B)
F) None of the above

Question 10

One of the challenges facing today's managers is to:

Accepted Answer

A)   deal with a workforce that is less educated and less self-directed than in the past.
B)   find ways to encourage conformity instead of diversity.
C)   work with a more educated workforce.
D)   cope with the sudden and unexpected slowdown in the pace of innovation and change.E) A) and D)
F) None of the above

Question 11

Jamal is part of a management group that is examining whether his company, State Engineering, should offer some important new services that would broaden its business by appealing to a different group of potential clients. Jamal's group is involved with:

Accepted Answer

A)   contingency planning.
B)   operational planning.
C)   strategic planning.
D)   tactical planning.E) A) and D)
F) None of the above

Question 12

Without clear standards, the control process is impossible to implement.

Accepted Answer

A) True 
 B)False

Question 13

After thirteen years as a laborer for Hendrix Construction, Jimmy was promoted to the position of foreman. He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis. Jimmy is now a member of:

Accepted Answer

A)   top management.
B)   middle management.
C)   supervisory management.
D)   forward management.E) None of the above
F) A) and D)

Question 14

Decision making occurs in all management functions.

Accepted Answer

A) True 
 B)False

Question 15

In comparing the types of skills used by managers at different levels within an organization, which of the following is true?

Accepted Answer

A)   Top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
B)   First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.
C)   The types of skills used by managers do not change much from one level of management to another.
D)   The specific skills used at different levels of management do vary, but conceptual skills are the most important at all levels.E) All of the above
F) A) and B)

Question 16

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a clear performance standard?

Accepted Answer

A)   Bring about a significant improvement in the morale of all workers.
B)   Decrease the number of products rejected due to manufacturing defects by 10% over the next 6 months.
C)   Completely eliminate all customer complaints.
D)   Make secretaries more efficient.E) A) and B)
F) None of the above

Question 18

Because of the complex nature of their jobs, top managers spend most of their time developing and using technical skills.

Accepted Answer

A) True 
 B)False

Question 19

Brett heads a department in a major manufacturing corporation. He strives to maintain a free-rein approach to leadership in most situations. Recently, Brett's company lost a major contract that it needs to continue the current level of operation. The company needs to take quick action to adjust, including slashing expenses. Under these conditions, Brett should maintain his free-rein style of leadership.

Accepted Answer

A) True 
 B)False

Question 20

Gabriella is responsible for hiring, motivating, and retaining the best employees for her organization. Gabriella is in charge of:

Accepted Answer

A)   staffing.
B)   orienting.
C)   directing.
D)   facilitating.E) A) and D)
F) B) and D)

Exam 7: Management and Leadership

Without clear standards, the control process is impossible to implement.

Correct Answer
verified

After thirteen years as a laborer for Hendrix Construction, Jimmy was promoted to the position of foreman. He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis. Jimmy is now a member of:

Correct Answer
verified

Ho Han has just spent two hours going over quality reports to determine whether his department is meeting quality standards he set for the current month. Ho's efforts are part of the ___________ function of management

Correct Answer
verified

One of the four primary functions of management is:

Correct Answer
verified

Correct Answer
verified

One of the challenges facing today's managers is to:

Correct Answer
verified

The traits used by autocratic leaders include warmth, friendliness, and understanding.

Correct Answer
verified

Today, a mission statement should also address social responsibility.

Correct Answer
verified

The first step in the rational decision-making model is to:

Correct Answer
verified

In comparing the types of skills used by managers at different levels within an organization, which of the following is true?

Correct Answer
verified

___________ are broad, long-term accomplishments an organization wants to achieve

Correct Answer
verified

Which of the following is a clear performance standard?

Correct Answer
verified

The revolution in management that is currently under way suggests that the most effective managers of the future will:

Correct Answer
verified

Gabriella is responsible for hiring, motivating, and retaining the best employees for her organization. Gabriella is in charge of:

Correct Answer
verified

Decision making occurs in all management functions.

Correct Answer
verified

Because of the complex nature of their jobs, top managers spend most of their time developing and using technical skills.

Correct Answer
verified

Jamal is part of a management group that is examining whether his company, State Engineering, should offer some important new services that would broaden its business by appealing to a different group of potential clients. Jamal's group is involved with:

Correct Answer
verified

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Correct Answer
verified

In a company in which an effective vision has been provided:

Correct Answer
verified

There is no single leadership style that works best in all situations.

Correct Answer
verified

Exam 7: Management and Leadership

Without clear standards, the control process is impossible to implement.

Correct AnswerverifiedShow Answer

After thirteen years as a laborer for Hendrix Construction, Jimmy was promoted to the position of foreman. He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis. Jimmy is now a member of:

Correct AnswerverifiedShow Answer

Ho Han has just spent two hours going over quality reports to determine whether his department is meeting quality standards he set for the current month. Ho's efforts are part of the ___________ function of management

Correct AnswerverifiedShow Answer

One of the four primary functions of management is:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

One of the challenges facing today's managers is to:

Correct AnswerverifiedShow Answer

The traits used by autocratic leaders include warmth, friendliness, and understanding.

Correct AnswerverifiedShow Answer

Today, a mission statement should also address social responsibility.

Correct AnswerverifiedShow Answer

The first step in the rational decision-making model is to:

Correct AnswerverifiedShow Answer

In comparing the types of skills used by managers at different levels within an organization, which of the following is true?

Correct AnswerverifiedShow Answer

___________ are broad, long-term accomplishments an organization wants to achieve

Correct AnswerverifiedShow Answer

Which of the following is a clear performance standard?

Correct AnswerverifiedShow Answer

The revolution in management that is currently under way suggests that the most effective managers of the future will:

Correct AnswerverifiedShow Answer

Gabriella is responsible for hiring, motivating, and retaining the best employees for her organization. Gabriella is in charge of:

Correct AnswerverifiedShow Answer

Decision making occurs in all management functions.

Correct AnswerverifiedShow Answer

Because of the complex nature of their jobs, top managers spend most of their time developing and using technical skills.

Correct AnswerverifiedShow Answer

Jamal is part of a management group that is examining whether his company, State Engineering, should offer some important new services that would broaden its business by appealing to a different group of potential clients. Jamal's group is involved with:

Correct AnswerverifiedShow Answer

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Correct AnswerverifiedShow Answer

In a company in which an effective vision has been provided:

Correct AnswerverifiedShow Answer

There is no single leadership style that works best in all situations.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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