FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 7: Management and Leadership

Show Answer

Share

---

All types

Filters

Study Flashcards

Question 111

True/False

Review LaterAdd Note

Review Later

Rita is a manager of a medium-sized service company. She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers. Rita's efforts are part of the organizing function of management.

A) True
B) False

Correct Answer

verified

Show Answer

Question 112

True/False

Review LaterAdd Note

Review Later

Liz is a first-line manager at her company, which is very traditional in its approach to management. In her position, Liz probably spends a lot of time giving employees detailed and specific instructions.

A) True
B) False

Correct Answer

verified

Show Answer

Question 113

Multiple Choice

Review LaterAdd Note

After working for eleven years as a production line worker, Hollis recently was made a foreman. In his new position, Hollis will rely on:

Bryce has worked for Carolina Hotel for 10 years. Greg is a new employee at the hotel. Rachel, who oversees both of these employees, may find that she should use a different leadership style with Greg than with Bryce.

A __________ analysis is used to help companies evaluate their internal strengths and weaknesses, and develop an awareness of external threats and opportunities

A CEO is often the president of the firm and is responsible for developing the strategic plans.

Employees often work with managers to develop a(n) __________ that outlines the fundamental purposes of their organization

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

Research has shown that employee participation in decision making improves job satisfaction.

Recently, a senior software engineer complained that his boss was always in the command and control mode: "He doesn't trust us to make the right decision!" The boss rarely took the advice of his employees. There were occasions when productivity was hampered because he chose to do things only his way. Referring to leadership styles, this would best be described as:

Researchers have determined that all effective leaders have similar traits.

Managers make decisions about how to use organizational resources to accomplish goals.

Jenna Raiter, the president and CEO of AutoMotion Auto Service Centers, has asked several managers and employees to help establish a statement to outline the fundamental purposes of their company. The result of this effort is likely to be a document known as a(n) :

Instead of creating detailed strategic plans, the leaders of market-based companies (companies that respond quickly to environmental changes) set flexible directions so as to allow for change and seize opportunities when they come.

When a firm makes use of SWOT analysis, one of its objectives is to:

Two of the key components of the control process are setting clear performance standards and communicating results and deviations to the employees involved.

Contingency planning involves developing alternative courses of action to be used if the primary plans do not achieve the desired results.

__________ include dealers, who buy products to sell to others, and ultimate customers who buy products for their own personal use

__________ is a problem solving technique that attempts to come up with as many solutions as possible in a short time without censoring the ideas

Knowledge management involves finding the right information, keeping the information accessible, and making the information known to everyone in the firm.