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The selection process may include a(n) _______________, where employment is only guaranteed for a specified period of time, until either a permanent offer is extended or the employee is discharged.


A) intern period
B) probationary period
C) contingent period
D) action pending period

E) B) and D)
F) C) and D)

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Companies compete with other firms for good employees.

A) True
B) False

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Recruitment is a set of activities undertaken for attracting qualified people, at the right time.

A) True
B) False

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When John lost his job as a highly skilled craftsman at a metal working shop, he searched for a good job for several months before finally accepting a position as a maintenance worker at a local community college. He is happy to have a job, but frustrated by the fact that he had to settle for a job that did not take full advantage of his skills. John is a(n) :


A) structurally unemployed worker.
B) semi-employed worker.
C) underemployed worker.
D) quasi-employed worker.

E) A) and C)
F) B) and C)

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__________ workers have a higher skill level than their current job requires.


A) Structurally unemployed
B) Frictionally unemployed
C) Contingent
D) Underemployed

E) None of the above
F) All of the above

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The Civil Rights Act of 1964 did not do enough to discourage discriminatory practices in the workplace.

A) True
B) False

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When recruiting employees, human resource managers focus primarily on the skills and training of the people they are recruiting, and work on determining "fit" after the hiring process has occurred.

A) True
B) False

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Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

A) True
B) False

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In just a few short weeks, Jake would arrive back in the states from his semester abroad. He was already in a temp agency's database from the previous summer, when he spent 8 weeks working for an accounting firm. Jake will again try to hire on as a ___________ during the summer months. The company that hired him last summer typically hires several college students each year, mainly because they have good computer skills, and the company does not need to offer college students benefits.


A) contingent worker
B) intermediate worker
C) primary worker
D) apprentice

E) B) and D)
F) All of the above

Correct Answer

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Danielle relies on summer earnings to fund her next year at the university. When she tried to get her old high school summer job back at local Cool Rags Clothier, she learned that the manager no longer hires college students during the summer months. Which of the following strategies do you recommend that Danielle pursue?


A) Contact temporary staffing companies.
B) Realize that Cool Rags always needs more sales associates in the summer, and stay in contact with the management just in case.
C) Look for a permanent position, and quit as it gets closer to the time when you will return to the university.
D) Seek the services of a resume consultant, and pay to access a variety of employment tests so that you are prepared when the next job opportunity arises.

E) None of the above
F) A) and B)

Correct Answer

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A department manager evaluated the performance of her subordinates as part of a performance appraisal process. If she follows the six-step appraisal process, the next step is:


A) meet with employees to discuss the results.
B) write up a performance review report and submit it to top management.
C) adjust the standards based on how well the employees did.
D) make decisions about training, promotions, and pay raises.

E) A) and C)
F) C) and D)

Correct Answer

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Sean works for a large discount retailer. His wife works for a large bank with several branches. After recently adopting a child, the couple agreed that each would take six weeks of leave from work in order to care for the child. According to the Family and Medical Leave Act, one, but not both, are eligible for leave.

A) True
B) False

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A job specification is a statement of the job itself, while a job description is a statement about the person who does the job.

A) True
B) False

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When creating a job description, the HR manager may include:


A) the minimum qualifications for the position.
B) the number of unpaid leave days the employee can take while at this position.
C) the specific responsibilities of the job.
D) a prediction of the number of similar positions that the company will need during the next two to five years.

E) B) and C)
F) All of the above

Correct Answer

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Iris Bloom accepted a management position at the Sustainable Plant Life Corporation. In order to give her an appreciation of the different functional areas of her new company, she is required to spend six weeks in each of five different functional areas of the company, including production, research and development, accounting, marketing, and the HR management department. This type of training is known as contingency employment.

A) True
B) False

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A(n) __________ is prepared as part of the human resource planning process, and indicates the characteristics and qualifications of the organization's labor force, thus helping the firm determine whether its employees are technically up-to-date and adequately trained.


A) job analysis
B) performance appraisal
C) human resource inventory
D) organization chart

E) C) and D)
F) A) and B)

Correct Answer

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Companies are utilizing home-based workers as ________, shifting away from the expense of maintaining in-house operators or less qualified offshore operators.


A) call agents
B) staff positions such as attorneys
C) multitaskers
D) receptionists

E) A) and B)
F) A) and C)

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Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

A) True
B) False

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Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:


A) networkers.
B) role models.
C) mentors.
D) corporate guides.

E) C) and D)
F) None of the above

Correct Answer

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Examples of soft benefits that a firm might offer are: onsite medical physician services, and exercise centers.

A) True
B) False

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