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Almost overnight, several police officers, all members of the police force of the growing suburb of Mayberry, called in sick. As the dispatcher took those calls, one right after the other, she speculated that there could be more to this story than she was hearing. In fact, she thought it might be related to the emotional banter she heard the night before in the locker room as several members of the force were leaving their shifts. The group was not happy with the recent changes in scheduling, the excessive overtime hours, and, management's reluctance to begin negotiations on a new benefits package. She heard one officer saying, "It's time for a mental health day!" Although it is illegal for police to strike, what the police dispatcher was witnessing may have been ________.


A) Saturday night fever.
B) the blue flu.
C) a lockout.
D) a shutterbug.

E) None of the above
F) A) and B)

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Over the past several decades, the compensation of CEOs of large U.S. corporations has:


A) remained relatively stable once inflation is taken into account.
B) become based more on salary and less on stock options.
C) increased enormously, even when inflation is taken into account.
D) consistently lagged behind the compensation of top executives in Europe and Asia.

E) A) and B)
F) A) and C)

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The unions of the 21st century are likely to be quite different from those in the past.

A) True
B) False

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Over the past several decades unions have:


A) always placed the greatest emphasis on increasing wages and benefits.
B) frequently changed objectives as the result of shifts in social and economic conditions.
C) frequently taken global competition into account.
D) consistently favored policies that would move the U.S. economy toward a command system.

E) A) and C)
F) A) and B)

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Alcohol and drug abuse are serious workplace issues but they involve far fewer workers than AIDS does.

A) True
B) False

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The AFL originally was a federation of craft unions that did not attempt to organize industrial unions. The main reason for this strategy was that:


A) industrial unions were illegal until the passage of the Taft-Hartley Act in 1947.
B) the leaders of the AFL believed that the skilled workers represented by craft unions would have better bargaining power than unskilled workers.
C) craft unions had more political clout than industrial unions.
D) most industrial unions had supported the Knights of Labor in a dispute with the AFL during the 1880s.

E) A) and B)
F) All of the above

Correct Answer

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Bob believes that management is treating him unfairly because of his efforts to organize a vote for union representation. Which organization should Bob contact to report his concerns?


A) Federal Board of Labor Rights
B) National Labor Relations Board
C) Federal Trade Commission
D) Federal Commission on Unfair Labor Practices

E) B) and C)
F) B) and D)

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The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

A) True
B) False

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The Knights of Labor, the first national labor organization, offered membership to all working people, including employers.

A) True
B) False

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Under a closed shop agreement, workers must agree not to join a union in order to keep their jobs.

A) True
B) False

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A bargaining zone is the time period during which a third party is used to reach agreement on union disputes.

A) True
B) False

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Mike began working for a company that operates under an open shop arrangement. Under this type of arrangement, Mike must join the union at his company within 90 days or he will lose his job.

A) True
B) False

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Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday. She has discussed her concerns with her shop steward and he agrees with her. It is likely the steward will encourage Anna to:


A) start looking for another job in a right-to-work state.
B) contact the local chapter of the ACLU.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labor contract.

E) A) and C)
F) A) and B)

Correct Answer

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If a union is present in a firm that has a(n) _________ shop arrangement, workers may join the union if they wish, but they are not required to join or pay a union fee in order to keep their jobs.


A) open
B) unrestricted
C) freedom of choice
D) agency

E) All of the above
F) A) and C)

Correct Answer

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The Wagner Act established the first minimum wage for workers.

A) True
B) False

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Membership in industrial unions was strictly limited to skilled craftspeople.

A) True
B) False

Correct Answer

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Although the general public often sees the compensation of CEOs of major U.S. corporations as being much too high, the pay and benefits these top executives receive is actually quite similar to what is earned by top executives in other countries with market economies.

A) True
B) False

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Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

A) True
B) False

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In recent years federal programs such as Medicare and Medicaid have greatly reduced the financial burden on families faced with caring for elderly adults.

A) True
B) False

Correct Answer

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In a(n) __________ shop, workers do not have to belong to a union before they are hired, but they must join a union within a specified period (usually 30, 60, or 90 days) in order to keep their job.


A) agency
B) closed
C) open
D) union

E) C) and D)
F) None of the above

Correct Answer

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