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________ is the easiest kind of training to implement, when the job requires simple tasks and/or is repetitive.


A) Vestibule training
B) Job simulation
C) On-the-job training
D) An employee boot camp

E) C) and D)
F) B) and D)

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Which of the following statements describes the relationship between employee training and employee development?


A) They are just two names for the same thing.
B) Training is short-term skills oriented while development is long-term career oriented.
C) Development is provided by the company and is designed to meet the specific needs of the organization, whereas training focuses on more general skills and normally is provided by schools, colleges, and institutions other than the employer.
D) Training focuses on conceptual skills while development seeks to improve technical skills.

E) A) and D)
F) A) and C)

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In coming years, high-tech growth areas such as computer technology, biotechnology, and robotics are likely to experience a


A) surplus of labor.
B) significant decline in market demand, leading to a stagnant labor market.
C) shortage of skilled labor.
D) stable equilibrium in the labor market.

E) B) and D)
F) None of the above

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Human resource managers at Vandelay Industries want to encourage teamwork and are looking for a better way to compensate members of teams. One approach they are considering is a skill-based system. Which of the following statements about this type of pay system is most accurate?


A) Skill-based systems are unlikely to work with teams because they are designed to encourage individual initiative rather than teamwork.
B) A skill-based system is a very effective way to pay teams because this approach makes it easy to correlate skill acquisition with the bottom-line gains of the company.
C) A skill-based pay system works well in many cases, but employees tend to resist this approach since it affects only bonuses, which are not guaranteed, rather than base pay.
D) Team members have base salaries, but they are additionally compensated according to the number of new skills they acquire as a team.

E) A) and D)
F) C) and D)

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Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

A) True
B) False

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Vestibule training is the most fundamental type of training available.

A) True
B) False

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The Adapting to Change box explains that your online profile on sites like Twitter, Facebook, and LinkedIn will have little to do with whether or not you are selected for a job.

A) True
B) False

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The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

A) True
B) False

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By doing a quick, one-minute search, an HR specialist determined who in her company knew programming language C++. The specialist used the company's database to retrieve the information; however, this information should also be part of the HR planning process, as found in


A) specific job descriptions.
B) the future labor supply assessment.
C) the human resource inventory.
D) the company training portfolio.

E) A) and C)
F) None of the above

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Because current legal guidelines limit the types of questions that can be asked, completed job application forms contain very little useful information about job candidates.

A) True
B) False

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It's good strategy to develop women and minorities for management positions because


A) it's a sure thing that the U.S. government will continue to pass laws that penalize companies even more for passing up women and minorities when it comes to promotion.
B) women and minorities in management positions attract and serve other women and minorities better.
C) it's less expensive to train these diverse groups. They do not demand as much in terms of travel and training time.
D) it is considered immoral to pass up women and minority groups seeking jobs.

E) None of the above
F) C) and D)

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What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

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Flextime plans give employees some freed...

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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

A) True
B) False

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Steve is an office manager with a financial company. His company recently announced that it will soon implement a flextime plan. Under this new system, Steve is likely to find that


A) he will have to work longer hours.
B) workers tend to forget their work schedules.
C) almost all of his workers decide to change to an earlier schedule.
D) he will have to work harder to maintain high morale among the employees in his office.

E) C) and D)
F) B) and D)

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Patty recently began working in an entry-level management position. She has already shown great promise, so the company has decided to groom her for an upper-level position. Constance, one of the more senior women managers in the company, has agreed to help Patty by introducing her to the right people, and by providing her with the guidance and advice she needs to be successful within the firm. Constance is acting as Patty's


A) mentor.
B) assimilation assistant.
C) transfer agent.
D) network captain.

E) All of the above
F) None of the above

Correct Answer

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Audrey is a manager who takes great pride in her ability to be fair and impartial. She ensures she treats all workers the same way, and evaluates them all using the same standards. Audrey is likely to adjust easily to accommodate disabled workers.

A) True
B) False

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Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired through a(n) ________ program.


A) discrimination alleviation
B) cultural diversity
C) positive response
D) affirmative action

E) A) and D)
F) A) and C)

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Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

A) True
B) False

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Marketing manager Rob Ryan has worked for MedTech Pharmaceuticals for 39 years. He fondly remembers the "good old days" when he could fire a worker for just about any reason. He feels that today's laws and regulations limiting his ability to fire workers undermines his authority and forces him to keep employees that don't measure up to his standards. Rob's views suggest he would favor working in a state that implements the policy of employment at will.

A) True
B) False

Correct Answer

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Jefferson's Department Store typically sells over a third of all its merchandise in November and December. Management has found that it must hire ________ workers during this period of increased business to supplement its permanent employees.


A) nontenured
B) apprentice
C) contingent
D) journeymen

E) C) and D)
F) B) and D)

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