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The Greeley Corporation wants to downsize, but is concerned about the impact it will have on its remaining employees. One policy that might allow Greeley to reduce its labor force without adversely affecting morale is to


A) develop an affirmative action plan.
B) offer early retirement benefits.
C) implement a job sharing program.
D) make more extensive use of job rotation.

E) B) and D)
F) C) and D)

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Though controversial, it is not uncommon for companies today to test their employees and job applicants for drug use.

A) True
B) False

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An employment appraisal may include a 360-degree review, which is an appraisal that includes job-related and non-job-related comments from a range of employees.

A) True
B) False

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A major purpose of employee orientation programs is to


A) initiate new employees to the organization, their fellow employees, and their immediate supervisors.
B) give experienced employees a chance to learn new skills.
C) test new employees to determine where they should be assigned.
D) help workers who have been laid off to find new jobs.

E) B) and C)
F) A) and D)

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Employers must verify that employment candidates are eligible to work in the U.S. as mandated by the


A) Manpower Development and Training Act.
B) Civil Rights Act of 1991.
C) Immigration Reform and Control Act.
D) Occupational Safety and Health Act.

E) None of the above
F) A) and B)

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Christy is a human resource manager currently involved in selecting employees. Which of the following activities is Christy most likely to be working on in her present assignment?


A) performing a job analysis
B) writing a help wanted ad
C) conducting an orientation program
D) completing a background investigation

E) A) and B)
F) A) and D)

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Dee wants to give Fleesum's employees more freedom to schedule when they begin and end their work days. Her plan still requires employees to work eight hours per day, but allows them to start as early as 7:00 a.m. or as late as 9:00 a.m., and leave as early as 4:00 p.m. or as late as 6:00 p.m. Her plan also requires all workers to be on the job between 9:00 a.m. and noon, and between 2:00 p.m. and 4:00 p.m. The type of plan Dee wants to implement is known as a


A) compressed work day.
B) flextime plan.
C) personal time frame plan.
D) block scheduling plan.

E) None of the above
F) A) and C)

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What are the main provisions of the Americans with Disabilities Act, and how have these provisions affected human resource management in American companies?

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The Americans with Disabilities Act requ...

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The ________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring, promotions, job benefits, and assignments.


A) Age Discrimination in Employment Act of 1967
B) Equal Employment Opportunity Act of 1998
C) Fair Labor Standards Act of 1938
D) Employee Rights and Responsibilities Act of 1983

E) None of the above
F) A) and D)

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The first step in the selection process is


A) obtaining complete application forms.
B) placing a help wanted ad.
C) the initial interview.
D) aptitude testing.

E) A) and B)
F) B) and C)

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A job analysis consists of creating two documents called a job inventory and a performance appraisal.

A) True
B) False

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Recent federal law clearly and strongly supports the notion that companies must use strict employment quotas to correct for past discriminatory actions.

A) True
B) False

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Examples of soft benefits that a firm might offer are: onsite medical services and fitness centers.

A) True
B) False

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A human resource inventory is designed to reveal whether


A) all workers are paid a fair wage.
B) the firm has enough land and capital to use with its labor.
C) the firm's labor force is technically up-to-date and well trained.
D) worker morale is high or low.

E) A) and B)
F) B) and C)

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Jules works for a company that allows her to choose when she begins and ends her workday, as long as she works a required number of hours and is at her desk at certain specified core times. Jules's company is using a compressed workweek plan.

A) True
B) False

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The ________ was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.


A) National Labor Relations Board (NLRB)
B) AFL-CIO
C) Equal Employment Opportunity Commission (EEOC)
D) Affirmative Action Transition Commission (AATC)

E) C) and D)
F) B) and C)

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One of the most important responsibilities for professionals in the HR field is


A) understanding the ethical perspective of each employee.
B) filing employee medical claims.
C) to always "right past wrongs."
D) staying current with employment-related legislation.

E) C) and D)
F) A) and C)

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Precise Printers wants to expand its services into new markets, but to remain competitive it needs to keep its costs low. If it is like most firms, one way Precise can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

A) True
B) False

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Today, human resource management has become so important that in many firms it has become


A) a function performed by managers in all areas of the organization.
B) the sole responsibility of the firm's legal staff.
C) a function handled only by specialists in the human resource department.
D) a function handled only by the firm's top management.

E) A) and D)
F) B) and C)

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Distance training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

A) True
B) False

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