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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 1

True/False

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A decade ago Simon had planned to retire by the time he was sixty. But he's now in his mid-60s and has decided to continue working. In fact, not only is Simon still working, he has no intention of retiring or setting a time when retirement might occur. Simon's decision to keep working into his sixties is unusual in today's labor market.

A) True
B) False

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Question 2

Multiple Choice

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As Eddie scanned the employment opportunities on LinkedIn, he speculated that he might not qualify for some of the jobs. Eddie was concerned that his educational credentials and skills might not be compatible with the ________ for many of today's available jobs.

A) job analyses
B) job descriptions
C) job specifications
D) job data base

E) None of the above
F) A) and B)

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Question 3

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Bigbux Bank is preparing to introduce a job-sharing plan. Bigbux is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

During her annual review, Susan admitted to her supervisor that she is more productive in a quieter environment. The openness of her office setting and the recent increase in staff that came to her for training made it difficult for her to process as many insurance claims in one day as she had accomplished in the past. The supervisor agreed to move Susan's desk to the back of the office, and create a barrier with plants. The supervisor would take a more active role in training new employees, so they would not be coming to Susan with questions. In HR, we refer to this action as creating

Job sharing has received a great deal of attention in recent years as more parents with small children prefer not to work full time.

Promotions and transfers are ________ sources available to human resource managers in their recruiting efforts.

Hot desking means sharing a desk with another employee.

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

An advantage of hiring from within is that it improves employee morale.

The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

One drawback of performance appraisals is that they cannot be completed for top management because there is no one above this level of management to carry out and evaluate the results.

Companies place a considerable amount of attention on compensation plans because

New technologies are assisting on-the-job training and creating more cost-effective methods, when the job requires more intricate skills.

Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

The reason that companies use the gain-sharing pay system and the skill-based pay system to compensate teams of employees is that both are closely tied to profit performance.

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

The Leaves of Green restaurant chain does not permit employees at corporate headquarters to work flextime schedules. The CEO spoke with employees and explained that shift workers at the corporate-owned restaurants cannot reasonably work that way and in order to keep things fair, he prefers that the corporate employees work regular hours from 8:00 a.m. until 5:00 p.m. or from 1:00 p.m. to 11:00 p.m., which is the other regular shift where they need staff. Workers at fast food operations do not have the opportunity for flextime schedules because they must be at work prior to the store's serving hours and usually after the store closes. They cannot plan their own schedule, but must comply with the hours that management needs help.

A job analysis results in two written statements. They are

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 (ADA) has had on businesses?

Firms spend time and money to train new employees so that they will work productively over the short term. Development activities such as assigning mentors and creating networks have long-term implications for employees and firms.