Question 1

Realizing that it was time to invest in an updated information system, the CEO made an announcement in his weekly email to his team: "We are going to shake things up around here. We need to break apart our information system, and start over." Unfortunately, the message translated poorly in the minds of employees. A total shake-up such as this could impact employee morale. Progressive companies today incorporate strategies that continuously embrace

Accepted Answer

A)   formal, symbolic walls that prevent one person from driving change to the detriment of others.
B)   a stay the course environment. It is always best to play your game than try to embark on someone else's game.
C)   a change-oriented culture.
D)   a formal and information organization that assists with change.E) None of the above
F) B) and C)

Question 2

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Accepted Answer

A) True 
 B)False

Question 3

Southeastern Bank organizes its loan operations based on the market served-consumer, small business, or nonprofit organizations. Departmentalization based on ________ allows Southeastern to better serve borrowers with different needs.

Accepted Answer

A)   function
B)   geography
C)   process
D)   customer groupE) B) and C)
F) A) and D)

Question 4

As Elisa gets ready to open her new business, she has identified the tasks that need to be accomplished and has assigned employees to each task. This illustrates

Accepted Answer

A)   management departmentalization.
B)   division of labor.
C)   specialization of priorities.
D)   mass production economies.E) All of the above
F) A) and B)

Question 5

Matrix organizations give managers flexibility in assigning people to projects.

Accepted Answer

A) True 
 B)False

Question 6

Economies of scale can be achieved through departmentalization.

Accepted Answer

A) True 
 B)False

Question 7

Max Weber believed that promotion should be based solely on seniority.

Accepted Answer

A) True 
 B)False

Question 8

International Inns and Conference Centers (IICC) , a national chain of professional event centers, utilizes a centralized authority structure. Which of the following provides the most likely explanation for why management at IICC would favor centralized authority?

Accepted Answer

A)   Top management at IICC intends to empower its first-line employees.
B)   Top management at IICC wants to improve customer service response time.
C)   Top management desires to maintain a uniform image and high-quality service.
D)   IICC wants to utilize a cross-functional organization.E) All of the above
F) A) and B)

Question 9

The informal organization of a business can help generate creative solutions and inspire teamwork and camaraderie.

Accepted Answer

A) True 
 B)False

Question 10

If companies follow the theories of Fayol and Weber, which of the following scenarios is likely to result?

Accepted Answer

A)   Organization design will benefit by the emergence of quick decision making.
B)   Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.
C)   Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.
D)   There will be a significant reduction of workforce due to specialization and departmentalization.E) All of the above
F) None of the above

Question 11

Milo was confident that baseball fans would fill the seats in his brewhouse if they just knew about the place. After all, he offered convenience, easy walking distance to the local MLB stadium, great local talent for entertainment and several fresh premium craft beers. He uses Twitter and Facebook to connect with potential customers, and offers free wifi for customers. These are worthy strategies for reaching digital natives.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following was created as a solution to the temporary nature of the matrix structure?

Accepted Answer

A)   line organizations
B)   cross-functional self-managed teams
C)   line-and-staff organizations
D)   network organizationsE) B) and D)
F) A) and D)

Question 13

The purpose of a division of labor and specialization is to improve an employee's job performance.

Accepted Answer

A) True 
 B)False

Question 14

Employees who perform functions that advise and assist line personnel are known as

Accepted Answer

A)   middle managers.
B)   empowered workers.
C)   secondary employees.
D)   staff personnel.E) All of the above
F) None of the above

Question 15

Which of the following describes a temporary networked organization made up of replaceable firms that join and leave as needed?

Accepted Answer

A)   online corporation
B)   benchmark outsourcing system
C)   network system
D)   virtual corporationE) A) and C)
F) C) and D)

Question 16

The concept of ________ suggests that as a firm produces more, the average cost of goods produced goes down.

Accepted Answer

A)   natural growth
B)   survival of the fittest
C)   cost enhancement
D)   economies of scaleE) A) and B)
F) C) and D)

Question 17

The more complex the job, the narrower the span of control.

Accepted Answer

A) True 
 B)False

Question 18

Bureaucratic organizations establish rules and regulations that everyone is expected to follow.

Accepted Answer

A) True 
 B)False

Question 19

An advantage of a line-and-staff organization is that it provides people that advise and assist line managers as they perform their jobs.

Accepted Answer

A) True 
 B)False

Question 20

Weber promoted the idea of the pyramid-shaped organization structure for large businesses.

Accepted Answer

A) True 
 B)False

Exam 8: Structuring Organizations for Todays Challenges

Correct Answer
verified

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Correct Answer
verified

Bureaucratic organizations establish rules and regulations that everyone is expected to follow.

Correct Answer
verified

Correct Answer
verified

If companies follow the theories of Fayol and Weber, which of the following scenarios is likely to result?

Correct Answer
verified

An advantage of a line-and-staff organization is that it provides people that advise and assist line managers as they perform their jobs.

Correct Answer
verified

Max Weber believed that promotion should be based solely on seniority.

Correct Answer
verified

Economies of scale can be achieved through departmentalization.

Correct Answer
verified

Weber promoted the idea of the pyramid-shaped organization structure for large businesses.

Correct Answer
verified

Matrix organizations give managers flexibility in assigning people to projects.

Correct Answer
verified

International Inns and Conference Centers (IICC) , a national chain of professional event centers, utilizes a centralized authority structure. Which of the following provides the most likely explanation for why management at IICC would favor centralized authority?

Correct Answer
verified

As Elisa gets ready to open her new business, she has identified the tasks that need to be accomplished and has assigned employees to each task. This illustrates

Correct Answer
verified

The purpose of a division of labor and specialization is to improve an employee's job performance.

Correct Answer
verified

The more complex the job, the narrower the span of control.

Correct Answer
verified

Which of the following was created as a solution to the temporary nature of the matrix structure?

Correct Answer
verified

Southeastern Bank organizes its loan operations based on the market served-consumer, small business, or nonprofit organizations. Departmentalization based on ________ allows Southeastern to better serve borrowers with different needs.

Correct Answer
verified

Which of the following describes a temporary networked organization made up of replaceable firms that join and leave as needed?

Correct Answer
verified

The concept of ________ suggests that as a firm produces more, the average cost of goods produced goes down.

Correct Answer
verified

The informal organization of a business can help generate creative solutions and inspire teamwork and camaraderie.

Correct Answer
verified

Employees who perform functions that advise and assist line personnel are known as

Correct Answer
verified

Exam 8: Structuring Organizations for Todays Challenges

Correct AnswerverifiedShow Answer

Staff personnel perform functions such as production and sales that contribute directly to the primary goals of the organization.

Correct AnswerverifiedShow Answer

Bureaucratic organizations establish rules and regulations that everyone is expected to follow.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If companies follow the theories of Fayol and Weber, which of the following scenarios is likely to result?

Correct AnswerverifiedShow Answer

An advantage of a line-and-staff organization is that it provides people that advise and assist line managers as they perform their jobs.

Correct AnswerverifiedShow Answer

Max Weber believed that promotion should be based solely on seniority.

Correct AnswerverifiedShow Answer

Economies of scale can be achieved through departmentalization.

Correct AnswerverifiedShow Answer

Weber promoted the idea of the pyramid-shaped organization structure for large businesses.

Correct AnswerverifiedShow Answer

Matrix organizations give managers flexibility in assigning people to projects.

Correct AnswerverifiedShow Answer

International Inns and Conference Centers (IICC) , a national chain of professional event centers, utilizes a centralized authority structure. Which of the following provides the most likely explanation for why management at IICC would favor centralized authority?

Correct AnswerverifiedShow Answer

As Elisa gets ready to open her new business, she has identified the tasks that need to be accomplished and has assigned employees to each task. This illustrates

Correct AnswerverifiedShow Answer

The purpose of a division of labor and specialization is to improve an employee's job performance.

Correct AnswerverifiedShow Answer

The more complex the job, the narrower the span of control.

Correct AnswerverifiedShow Answer

Which of the following was created as a solution to the temporary nature of the matrix structure?

Correct AnswerverifiedShow Answer

Southeastern Bank organizes its loan operations based on the market served-consumer, small business, or nonprofit organizations. Departmentalization based on ________ allows Southeastern to better serve borrowers with different needs.

Correct AnswerverifiedShow Answer

Which of the following describes a temporary networked organization made up of replaceable firms that join and leave as needed?

Correct AnswerverifiedShow Answer

The concept of ________ suggests that as a firm produces more, the average cost of goods produced goes down.

Correct AnswerverifiedShow Answer

The informal organization of a business can help generate creative solutions and inspire teamwork and camaraderie.

Correct AnswerverifiedShow Answer

Employees who perform functions that advise and assist line personnel are known as

Correct AnswerverifiedShow Answer

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