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verified
True/False
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verified
True/False
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verified
True/False
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verified
Multiple Choice
A) Should the firm make a long-term commitment to expand into new markets?
B) Which specific jobs should be assigned to each employee?
C) How much output should be produced this week in a given production facility?
D) Which computer software package should the firm's human resources office use to manage the payroll?
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verified
Multiple Choice
A) nonspecific.
B) redundant.
C) included in the mission statement.
D) attainable.
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verified
True/False
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verified
True/False
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verified
True/False
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verified
Multiple Choice
A) strategic planning.
B) contingency planning.
C) tactical planning.
D) complimentary planning.
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verified
Multiple Choice
A) strategic
B) contingency
C) first-line
D) tactical
Correct Answer
verified
Multiple Choice
A) The key to SmartServe staying on top in a high-tech industry is not wasting time checking out what other firms do, but to act immediately on my directives.
B) In a high-tech business, it is more important to invest in technology than to invest in people.
C) The key to keeping talented employees loyal to SmartServe is to use a participative management style and treat them with respect, value their ideas, give them the resources they need, and expect great things from them.
D) Spending a lot of money to buy out competitors for their technology is likely to backfire, because SmartServe is a leader in technology development.
Correct Answer
verified
Multiple Choice
A) controlling
B) planning
C) leading
D) organizing
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verified
Multiple Choice
A) Controlling
B) Outsourcing
C) Organizing
D) Coordinating
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verified
True/False
Correct Answer
verified
True/False
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verified
True/False
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verified
True/False
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verified
True/False
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verified
True/False
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verified
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