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Exam 11: Managing Knowledge

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Question 51

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In ________,the inference engine begins with the information entered by the user and searches the rule base to arrive at a conclusion.

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Question 52

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Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

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Question 53

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Which of the following statements best describes the relationship between collaboration and knowledge management?

Wisdom is thought to be the collective and individual experience of applying knowledge to the solution of problems.

Which of the following systems is NOT used to capture tacit knowledge?

Virtually all expert systems deal with problems of

Briefly outline the knowledge management chain as it might apply to the online catalog system of a public library.

Wikis provide a central ________ for all types of corporate data that can be displayed in a Web browser,including electronic pages of documents,spreadsheets,and electronic slides,and can embed e-mail and instant messages.

Software programs that work in the background without direct human intervention to carry out specific,repetitive,and predictable tasks for individual users,business processes,or software applications,are called

An ________ contains a number of rules to be followed.

Expert systems

Collaboration systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes,social networking,e-mail,and instant messaging.

________ has become an important theme at many large business firms as managers realize that much of their firm's value depends on the firm's ability to create and manage knowledge.

Fuzzy logic reasoning,in contrast,represents knowledge as a series of cases,and this knowledge base is continuously expanded and refined by users.

Knowledge management also includes a diverse group of intelligent techniques,such as data mining,expert systems,neural networks,fuzzy logic,genetic algorithms,and intelligent agents.

Toys Inc.has just created a database to store all their documents,patterns and expert rules.Once the data is in the database they feel they can share this information.Which of the following best represents the scenario just described?

What type of intelligent technique helped Procter & Gamble determine the most efficient methods for their trucks to deliver goods?

We live in an information economy in which the major source of wealth and prosperity is the production and distribution of ________ and knowledge.

A(n)________ provides tools for the management,delivery,tracking,and assessment of various types of employee learning and training.

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes