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Presentations designed using Prezi are similar to those designed using PowerPoint or SlideRocket because all three programs are used to create slides.

A) True
B) False

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One of the most effective strategies for reducing stage fright is to 


A) memorize the presentation.
B) know the subject thoroughly.
C) have a complete "script" of the presentation handy for reference.
D) develop the ability to "wing it."

E) A) and D)
F) B) and C)

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Skilled speakers use the ____________________ of an oral presentation to summarize the main themes,to leave the audience with a specific and noteworthy take-away, and to include a statement that allows them to leave the podium gracefully.

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When a state senator told an audience that she learned to be a leader while playing on her college volleyball team, she was building rapport by using a(n)  


A) personal anecdote.
B) metaphor.
C) simile.
D) analogy.

E) All of the above
F) A) and D)

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Select the most accurate statement about the question-and-answer period after an oral presentation.


A) Set a time limit for questions and answers.
B) Don't announce the question-and-answer period until the end of your presentation.
C) Don't repeat each question when it is asked because doing so wastes valuable time.
D) When answering the audience's questions, be sure to defend your position.

E) None of the above
F) B) and D)

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Which organizational pattern uses the five Ws and an H (who, what, when, where, why, and how) ? 


A) Chronology 
B) Topic/function/conventional grouping 
C) Journalistic 
D) Best case/worst case

E) B) and C)
F) All of the above

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You will be presenting information to your staff about new benefit options, and you expect your staff members to be very pleased with the changes in their benefits package. What is the best advice for delivering your presentation? 


A) Include objective data and expert opinions.
B) Include humor, personal examples, and experiences.
C) Present both sides of the issue.
D) Be controlled and do nothing showy.

E) A) and B)
F) None of the above

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What is the least accurate statement about oral presentations? 


A) Only employees at upper levels find it necessary to give oral presentations.
B) The savviest future businesspeople take advantage of opportunities in college to develop their speaking skills.
C) A recent study shows that the No. 1 predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
D) Most people have some apprehension when speaking in public.

E) A) and B)
F) All of the above

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The most important part of your preparation for an oral presentation is deciding what to wear so that you will look professional and credible.

A) True
B) False

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In his presentation Zubin says, Let me review the four steps in processing a customer return. What verbal signpost is he using? 


A) Previewing 
B) Summarizing 
C) Switching directions 
D) Transitioning

E) All of the above
F) A) and D)

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Team members determine whether the document or presentation is fulfilling its purpose and meeting the needs of the audience while 


A) collecting information.
B) organizing, writing, and revising.
C) editing, rehearsing, and evaluating.
D) planning the document or presentation.

E) None of the above
F) B) and D)

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What is the best time to distribute handouts during a presentation? 


A) Before you begin your presentation 
B) During the presentation 
C) At the end of your presentation 
D) Never, because handouts are obsolete.

E) None of the above
F) A) and B)

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As a courtesy to her intercultural audience, Sabrina should speak slowly, use simple English and short sentences, and avoid jargon and clichés.

A) True
B) False

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Which of the following is correct? 


A) Inexperienced speakers can effectively memorize an entire presentation.
B) Memorizing significant parts of an oral presentation can be dramatic and impressive.
C) Expert speakers know not to memorize any part of an oral presentation.
D) Memorizing an oral presentation eliminates the need for note cards.

E) C) and D)
F) All of the above

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Probably the most effective way to reduce stage fright is wearing a professional business suit while presenting.

A) True
B) False

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What is the best advice for receiving telephone calls professionally? 


A) When answering your telephone, identify yourself immediately.
B) Use No at the beginning of a sentence when needed to get your point across clearly.
C) When answering the phone for someone else, be completely honest about where the person is and when he or she will return.
D) To come across as helpful as possible when taking a message, guarantee that the caller's call will be returned.

E) C) and D)
F) B) and C)

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Assume that a colleague has approached you for advice about how to avoid stage fright during a presentation he will be giving next week. He knows that you are taking a business communications course and wants to take advantage of your expertise. Based on the material covered in your textbook, what five techniques for avoiding stage fright would you give your colleague? Be sure to explain each tip.

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Student answers will vary but will inclu...

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The two most powerful keys to audience comprehension and retention during a presentation are good organization and 


A) professionally designed PowerPoint slides.
B) intentional repetition.
C) a structured question-and-answer period at the end of the presentation.
D) a dynamic and entertaining presentation style.

E) A) and B)
F) C) and D)

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You should create a slide or canvas only if it accomplishes what purpose? 


A) Generates interest in what you are saying and helps the audience follow your ideas 
B) Illustrates and simplifies complex ideas 
C) Highlights points you want your audience to remember 
D) Create a slide or canvas that accomplishes any of these purposes.

E) All of the above
F) A) and D)

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Molly will be delivering a presentation to an intercultural audience. She should 


A) consider breaking her presentation into short, distinct topics.
B) always present the main idea at the beginning of the presentation.
C) speak at a rapid speed if the presentation is being translated.
D) use an informal delivery style.

E) A) and B)
F) B) and C)

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