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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 111

Multiple Choice

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A(n) ________-based ethics code emphasizes the prevention of unlawful behavior by increasing control and penalizing wrongdoers.

A) legal
B) corporate responsibility
C) compliance
D) integrity

E) B) and C)
F) A) and D)

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Question 112

Multiple Choice

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________ refers to standards of moral behavior.

A) Legality
B) Responsibility
C) Integrity
D) Ethics

E) A) and B)
F) None of the above

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Question 113

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Compliance-based ethics codes are based on preventing unlawful behavior.

Which of the following is a reason why a business should be managed ethically?

Corporate values, like personal values, are learned by observing what others do.

Studies show that consumers are not concerned about the socially conscious behavior of the firms with which they do business.

The ethical standards by which international political leaders are judged are more lenient today than they were in years past.

Business behavior determines the ethics of society. We can improve society's moral and ethical behavior by first making a commitment to improving business's moral and ethical behavior.

After spending several months developing a good relationship with a business client, Rob's client is now purchasing substantial amounts of products from Rob's company, resulting in high commissions for him. After checking the sales records for the past six months, a colleague of Rob's started visiting the same client in the hopes of capturing some of that client's business too. Although he considers it "legal and fair game," sales reps in his firm have begun to avoid him because they consider it a violation of

Surveys show that students are willing to agree to lower salaries if they know their employer is participating in socially responsible activities.

Behavior that is in conflict with your values and sense of right and wrong can damage your self-esteem.

Insider trading occurs when employees of publicly traded companies use private company information to profit in the stock market.

In the Reaching Beyond Our Borders box, the story demonstrates the many ethical similarities between North and South American businesses. This is fortunate for large firms that do business south of the U.S. border. They can depend on their subsidiary firms to have no problems when implementing U.S. company employee policies.

Promoting social justice is a responsibility of society, but not business.

Obeying the law is ________ ethical behavior.

Identify the three questions that an ethics-based manager should ask when facing a potentially unethical action, and provide an example of a situation where you would use these questions to evaluate a decision.

Companies are using ________ to communicate their corporate social responsibility actions to their customers.

The faculty and administration staff at your local community college are trained to ask about your career preferences, instead of suggesting courses that may not benefit your future goals. Even though it would be tempting to advise students to take extra courses just to increase the college's enrollment, employees know that it is more important to serve each student well, even if it means suggesting courses and/or degrees offered at other institutions. This approach is consistent with

The job of an ethics officer is to serve as a counselor for employees and as an investigator for the company.

Andrea owns a small online retail business. On her company website, she asks customers who fill orders to mark a box if they are willing to let her share their personal information with her suppliers. By asking this question, Andrea is addressing privacy issues, and covering her actions in case someone should try to sue her for sharing private information. She is responding to the question, "Are my proposed actions legal?"