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Corrine has all the technological tools-a laptop, a tablet, and a smartphone that never leaves her side. The computer in home office has a broadband connection to her company's intranet. If Corrine is like most Americans who have access to all of this modern technology, she will enjoy a much shorter workweek than workers in less technologically advanced nations.

A) True
B) False

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False

The use of knowledge technology should result in a(n)


A) greater reliance on mainframe computers.
B) increase in the number of firms using spreadsheet software.
C) reduction in the amount of time managers spend searching for relevant information.
D) taller organization as firms hire more information specialists to handle the increased flow of information.

E) B) and D)
F) None of the above

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In the late 1980s and early 1990s, businesses began to emphasize finding ways to employ new technologies to improve existing methods of doing business.

A) True
B) False

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The most likely reason a firm would decide to establish an extranet would be the desire to


A) speed the flow of information on its private network by increasing the bandwidth.
B) make the information on its network widely available to the general public.
C) share information and collaborate with a select group of outside organizations or individuals.
D) overcome the speed and capacity limitations of its external connection to the Internet by gaining access to the very-high-speed Backbone Network Service.

E) A) and B)
F) B) and C)

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Information is data that has been processed and organized so that it can be used for managerial decision making.

A) True
B) False

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Compared to the Internet, a major advantage of Internet2 is that it


A) can be accessed even by people without computers; all that is needed is a simple, inexpensive receiver, a television set, and a standard telephone line.
B) is owned and operated by the United Nations, and is accessible to people in every nation.
C) can move information much faster than the Internet and has the capacity to handle heavy-duty applications.
D) allows firms to set up their own protocols for transferring and processing information.

E) B) and D)
F) B) and C)

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C

Instability in technology


A) used to be a major problem, but such problems now are largely a thing of the past.
B) still exists, but could be easily eliminated if firms would upgrade to newer equipment and software.
C) remains a serious problem that is caused by a variety of factors.
D) still exists, but its impact on business is greatly exaggerated by the media.

E) B) and C)
F) A) and B)

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The key difference between an intranet and an extranet is that an intranet


A) uses technology based on current Internet standards, while an extranet uses technology based on Internet2.
B) uses public lines to transmit information, but an extranet uses private lines.
C) is closed to public access, while an extranet allows selected outsiders access to the network.
D) allows many different organizations to share data and resources, while an extranet is limited to only two organizations.

E) C) and D)
F) B) and C)

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C

Tee Time Golf Resorts currently has an intranet, and is considering making use of an extranet. One of the main reasons Tee Time may want an extranet is to allow a select group of outside customers to have access to information on its intranet.

A) True
B) False

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There are sites online that provide users with easy access to personal information about other people.

A) True
B) False

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The use of computers increases the number of layers of management, resulting in taller organizations.

A) True
B) False

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Useful information has three defining characteristics: (1) it is easily accessible, (2) it is efficiently organized, and (3) it is simple to manipulate.

A) True
B) False

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Internet2 runs more than 22,000 times faster than today's public infrastructure.

A) True
B) False

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What are the four characteristics of useful information?

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Useful information has the following cha...

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Enterprise portals have the ability to identify users and give them access to specific areas of an organization's intranet depending on their relationship to the organization.

A) True
B) False

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Interactive intranet applications can save money and increase revenue by reducing paper handling and enabling faster decision making.

A) True
B) False

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Identify and describe the major security issues confronting information managers.

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Among the most serious security issues f...

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One of the problems with extranets is that they


A) are semiprivate, so it is possible for hackers to gain access to information on the system.
B) use an old technology that is not as fast at transferring data as the Internet.
C) cannot be accessed by people unless they are employees of the company.
D) have no ability to handle common e-mail protocols.

E) A) and B)
F) C) and D)

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Business intelligence (BI) changes the traditional flow of information so that the database goes to the individual rather than the individual going to the database.

A) True
B) False

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Data mining would be most helpful to a manager that wants to


A) find the most efficient way to reduce the amount of data collected.
B) restrict access to the company's data to a few key analysts.
C) store data in a more secure location.
D) discover unexpected relationships among the data stored by his or her organization.

E) A) and D)
F) C) and D)

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