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Green Space is an organization concerned about preserving forests and wilderness areas.They hope to raise the public's awareness regarding this issue.Green Space can communicate their concern by utilizing advocacy advertising.

A) True
B) False

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Effective sales promotion efforts focus exclusively on external audiences such as dealers and consumers,since they ultimately decide the fate of a product.

A) True
B) False

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Sales promotion involves the long-term strategies firms use to enhance their image by listening to the public.

A) True
B) False

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Creating a positive brand image by using all the promotional tools in a comprehensive,unified promotional strategy is called:


A) brand awareness.
B) brand publicity.
C) interactive promotional communication.
D) integrated marketing communication.

E) A) and B)
F) A) and C)

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Which of the following statements is the most accurate?


A) Advertising helps pay for production costs of newspapers and magazines.
B) Word of mouth is the most effective form of advertising.
C) Advertising does not really provide information to consumers;it merely persuades consumers to buy advertised products.
D) Consumers don't remember good advertisements.

E) B) and D)
F) A) and D)

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Companies that adopt a pull strategy target their promotional efforts toward:


A) consumers.
B) retailers.
C) wholesalers.
D) manufacturers.

E) A) and B)
F) B) and D)

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A testimonial represents communication from a customer that praises a firm's products.

A) True
B) False

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You are assigned the responsibility to prepare a promotional campaign for a new allergy relief drug produced by the New England Pharmaceutical Corporation.Outline the highlights of applying both (a)a pull strategy and (b)a push strategy.

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In a pull promotional strategy,heavy adv...

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The development of a unified promotional strategy that uses each element of the promotion mix to create a favorable brand image is the goal of a primary promotional process.

A) True
B) False

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Coupons,contests,and sampling are examples of sales promotion activities.

A) True
B) False

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Nightbrite Company's ________ relies heavily on advertising,personal selling,and a limited use of product sampling.


A) marketing mix
B) promotion mix
C) communication network
D) transfer marketing

E) B) and D)
F) All of the above

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B2C salespeople spend more time prospecting their customers than do B2B salespeople.

A) True
B) False

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Personal selling involves the face-to-face presentation and promotion of products.

A) True
B) False

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Integrated marketing communication simplifies the marketing process by replacing personal selling with extensive use of advertising to create a positive brand image.

A) True
B) False

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When developing the promotional campaign for a new product,the first step for a firm is to identify their target market.

A) True
B) False

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The first step in the selling process involves prospecting for potential customers and choosing those most likely to buy.

A) True
B) False

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People with an unmet need,the authority to buy,and the willingness to listen to a sales message represent a firm's:


A) prospects.
B) intermediaries.
C) buyers.
D) cohorts.

E) A) and B)
F) None of the above

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Unlike other promotional tools,such as advertising and personal selling,publicity is free.

A) True
B) False

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Which of the following is a major strength of direct mail advertising?


A) Low cost
B) Widespread acceptance by consumers
C) Subject to few restrictions or regulations
D) Ability to accurately target specific markets

E) C) and D)
F) B) and D)

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CarGo uses its Web page to target car parts stores and car owners and tell them of the benefits of using their long lasting spark plugs.CarGo apparently uses the Internet:


A) for its push strategy.
B) for its pull strategy.
C) for both its push and pull strategies.
D) for its product placement strategy.

E) C) and D)
F) A) and B)

Correct Answer

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