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In a(n) ___________, independently owned and managed stores sign an agreement to use the same name, participate in chain promotions, and cooperate as a unified system.


A) administered distribution system
B) corporate distribution system
C) wholesaler-sponsored chain
D) cash-and-carry chain

E) B) and D)
F) B) and C)

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___________ would probably be distributed using an intensive strategy.


A) iPads
B) High-def television sets
C) Men's suits
D) Popular magazines

E) B) and C)
F) A) and C)

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What is a wholesaler? Describe the difference between merchant wholesalers and agents and brokers. Identify three types of limited-function wholesalers.

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A wholesaler makes business-to-business ...

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According to the Seeking Sustainability box, IKEA found that even though paper pallets can only be used once, they can help reduce shipping costs and are easier to recycle.

A) True
B) False

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A freight forwarder breaks one large shipment into multiple small shipments so that it can be transported by trucks or aircraft with limited cargo capacities.

A) True
B) False

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A category killer is an extremely successful product that kills the sales of other products in its category in a retail store.

A) True
B) False

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Franchise systems, wholesaler-sponsored chains, and retail cooperatives are all forms of contractual distribution systems.

A) True
B) False

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Vending machines are most often used to sell:


A) shopping goods.
B) convenience goods.
C) specialty goods.
D) inferior goods.

E) None of the above
F) B) and D)

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Which of the following statements identifies a key advantage of direct marketing? Direct marketing:


A) enables salespeople to close a non-refundable sale in the customer's home or place of work.
B) allows firms to expand their markets by selling to both ultimate consumers and other marketing intermediaries.
C) is popular with consumers because it is so convenient to shop from home or work.
D) creates a strong incentive for salespeople to recruit additional salespeople in order to gain the greatest possible market coverage.

E) B) and D)
F) All of the above

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__________ is the value or want-satisfying ability that is added to products by organizations that make the product more useful or accessible to consumers.


A) Utility
B) Applicability
C) Functionality
D) User friendliness

E) A) and D)
F) B) and C)

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Logistics is concerned:


A) with flows of materials, finished products, and information.
B) only with the flow of information, not the flow of materials and products.
C) with the flow of materials to the manufacturer and with the flow of finished products to the consumer, but not with the flow of information.
D) only with the flow of finished goods from the producer to the final consumer.

E) C) and D)
F) None of the above

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Chris Cole is a salesperson for Green Scene Lawn Care products. Chris's job requires him to sell Green Scene products, but he is also expected to recruit more salespeople for the company. He will earn a commission on all of the sales earned by the salespeople he recruits. Green Scene is using a retail distribution strategy known as multilevel marketing.

A) True
B) False

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Those organizations that assist in the movement of goods and services from producer to industrial and consumer users are known as:


A) directed marketers.
B) distributive specialists.
C) marketing intermediaries.
D) supplementary marketers.

E) None of the above
F) A) and C)

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Jessica Talmadge is a real estate agent who brings together the buyers and sellers of houses and commercial property. Jessica helps the parties negotiate the terms and conditions of real estate sales, but she does not take title to the property, provide credit, or assume any risks associated with the exchanges she helps negotiate. Because Jessica provides only limited services, she is not a true marketing intermediary.

A) True
B) False

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Marketing intermediaries:


A) add value that exceeds the cost of their services.
B) add cost that exceeds the value they provide.
C) increase the number of exchange relationships in the channel.
D) complicate the distribution process.

E) All of the above
F) C) and D)

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Firms that rely on electronic retailing are almost guaranteed success because they give companies easy access to literally millions of consumers all over the world.

A) True
B) False

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A large number of traditional retailers have developed online sites in recent years, giving customers a choice of shopping techniques.

A) True
B) False

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Kidder Manufacturing wants to ship a large quantity of its goods across the country. They have contacted Wayback Shipping, Inc., to find out what the shipment would cost. Wayback has shown Kidder how it can arrange to use a combination of barges, trains, and trucks to complete the shipment at a low cost. Wayback's strategy is an example of:


A) online shipping.
B) intermodal shipping.
C) supply chain shipping.
D) multilevel distribution.

E) None of the above
F) A) and C)

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Producers of snack foods (such as candy bars or potato chips) are most likely to use a(n) _____________ distribution strategy for their products.


A) intensive
B) exclusive
C) selective
D) restrictive

E) C) and D)
F) A) and D)

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The main difference between agents and brokers is that agents perform a wide array of marketing functions while brokers only negotiate exchanges between buyers and sellers.

A) True
B) False

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