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Restaurants,like other businesses,often find that the best way to succeed in the market is to:


A) listen to customers and adapt products to their needs.
B) create a product for which he could charge an exceptionally high price.
C) create a winning combination of advertising and personal selling for all of the stores in the chain.
D) open more stores in a single year than other foodservice operators.

E) A) and C)
F) B) and C)

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Which of the following is consistent with the introduction stage of the product life cycle?


A) Decreasing sales volume
B) Large number of competitors
C) Low profit levels or a potential loss
D) Minimum use of advertising

E) A) and B)
F) A) and C)

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Location is very important in the marketing of ________ because consumers desire to purchase these goods with a minimum of shopping effort.


A) unsought goods
B) shopping goods
C) specialty goods
D) convenience goods

E) C) and D)
F) B) and C)

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One way a small firm can succeed against larger competitors is to:


A) determine their break-even point price.
B) add value to their product offering.
C) eliminate the fringe benefits offered to frequent customers.
D) use break-even segmentation.

E) A) and D)
F) A) and C)

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The Connecting Across Borders box titled "What's in a Name?" explains:


A) The importance of reality TV,and the various TV programs that have become international phenomena.
B) The procedure a business goes through to register its domain name.
C) How the positive appeal of a name can go a long way,all the way around the cyber-world.
D) How it is important for businesses to play a name game with its customers.A company should produce a product and give it a different name in each country where it is solD.

E) A) and B)
F) B) and C)

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Competition-based pricing is a strategy based on what all the other competitors are doing.

A) True
B) False

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Total fixed costs are those costs that change when the volume of production changes.

A) True
B) False

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Brand names help sellers with new-product introductions and create an opportunity for higher prices.

A) True
B) False

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In the new-product development process,product analysis is completed prior to the product screening stage.

A) True
B) False

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Price leadership occurs when one or more dominant firms set pricing practices that other firms in the market follow.

A) True
B) False

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The Procter & Gamble Company is a major producer of bar soaps.In fact,Procter & Gamble produces Ivory,Camay,Lava,Safeguard,Zest,and Coast bar soaps that all claim a variety of benefits.These products are part of Procter & Gamble's __________ in bar soaps.


A) product mix
B) product concentration
C) product store
D) product line

E) A) and D)
F) C) and D)

Correct Answer

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A leading cause of new-product failure is:


A) insufficient competition.
B) product promises that are not delivered.
C) the automation of the product development process.
D) excessive product differentiation.

E) None of the above
F) A) and D)

Correct Answer

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A trademark is a brand that has been given exclusive legal protection for both the brand name and the pictorial design.

A) True
B) False

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Operating in the southwestern states,Lancer Airlines hopes to avoid entering the price war that currently is taking place between several airlines on the east coast.The best strategy to avoid severe price competition is to:


A) provide frequent travelers the added value of special fringe benefits.
B) cut costs and services in order to maintain profit margins.
C) reduce flights and in-flight services,and layoff employees.
D) determine the breakeven price and charge slightly more than that.

E) A) and B)
F) A) and C)

Correct Answer

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Dealer (private)brands are products that do not carry the manufacturer's name,but rather carry the name of a distributor or retailer.

A) True
B) False

Correct Answer

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Which of the following statements is the most accurate assessment of the role packaging plays in product offerings?


A) The importance of packaging has diminished as the use of the Internet has grown.
B) While packaging plays an important role in marketing goods,it is not relevant to the marketing of services.
C) Effective packaging eliminates the potential of product liability suits.
D) The importance of packaging is greater now than ever.

E) B) and D)
F) A) and B)

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Carlotta owns and manages the Carlite Car Wash.She charges $8 per car wash.Her fixed costs are $600 per month,while her variable costs per car wash amount to $2.Carlotta must wash 60 cars to break even.

A) True
B) False

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Despite the fact that microeconomic theory places a great deal of emphasis on price,marketers often try to find ways to compete on product attributes other than price.

A) True
B) False

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Which of the following refers to a group of products offered by a firm that are physically similar or are intended for a similar market?


A) Product matrix
B) Product line
C) Product mix
D) Total product offer

E) A) and B)
F) B) and C)

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Sales of generic products are decreasing because consumers prefer the higher quality of the nationally known brands.

A) True
B) False

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