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Identify and discuss three controversial employee-management issues.

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The workers at the Fairfield Company are unhappy with the way they have been represented by their union. The National Labor Relations Act (Wagner Act) allows these workers to take away the union's right to represent them through a process known as decertification.

A) True
B) False

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In its early years, the AFL's strategy was to


A) grow as rapidly as possible by allowing people from all professions and walks of life to join.
B) limit its membership to skilled craftspeople.
C) limit its membership to unskilled and semiskilled workers.
D) form one big craft union which everyone could join; but it later split into several smaller organizations.

E) All of the above
F) B) and D)

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Sharon's company, where she is a human resources manager, recently hired 100 new workers, 10 of whom were involved in workplace accidents soon after they were hired. It was determined that alcohol usage was the cause of these accidents. Top management has asked Sharon to do a better job in screening potential workers for alcohol abuse to avoid this in the future. Sharon should point out that in fact the 10 percent of the recent hires with alcohol issues is actually much lower than the overall percentage of employees with alcohol issues that are involved in industrial injuries and fatalities in the U.S.

A) True
B) False

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Which of the following statements about the costs of elder care is most accurate?


A) It should be much less expensive for firms to provide elder care than for them to provide child care.
B) The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s.
C) Although elder care is expensive, the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs.
D) The costs of elder care to companies will rise higher in coming years as an increasing number of more experienced and high-ranking employees face the need to care for aging parents and other relatives.

E) B) and D)
F) A) and C)

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A grievance is


A) an implication that management has broken a management-union agreement, but it must be proven.
B) an employee's perception that management has not in some way fulfilled a labor contract agreement.
C) the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
D) the result of a poorly arbitrated conflict.

E) A) and C)
F) B) and C)

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Collective bargaining is the process whereby union and management representatives negotiate a labor-management contract for workers.

A) True
B) False

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The ________ was established by the Wagner Act to oversee labor-management relations.


A) Federal Trade Commission
B) Commission on Labor Relations
C) National Labor Relations Board
D) Equal Employment Opportunity Commission

E) All of the above
F) A) and B)

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Sexual harassment laws


A) apply only to situations in which men make unwelcome advances to women.
B) are enforceable only in states that have enacted right-to-work laws.
C) apply to the conduct of women as well as men.
D) are applied only in situations in which a person must submit to unwanted advances in order to keep his or her job.

E) A) and C)
F) B) and D)

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Once a union is certified to represent a group of workers, decertification is not a consideration or future possibility.

A) True
B) False

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Which of the following tactics would management be most likely to use during a labor-management dispute?


A) picketing
B) secondary boycotts
C) lockouts
D) primary boycotts

E) A) and D)
F) All of the above

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A common tactic of management in labor disputes is the use of secondary boycotts.

A) True
B) False

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The subject "Who pays for childcare when the parent(s) works?" is


A) not a concern because the law requires companies to provide child care facilities, or to pay employees a stipend if it is not available.
B) by law a shared responsibility between employer and employee.
C) not the concern of employees without children or single-income households because they always get to choose a different benefit.
D) a controversial subject, with no legal resolution to date.

E) None of the above
F) B) and D)

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Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

A) True
B) False

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Today, a woman usually receives a salary that is equal to over 80% of her male counterpart.

A) True
B) False

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The Supreme Court ruled in 1938 that employers had the right to hire strikebreakers.

A) True
B) False

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In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

A) True
B) False

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According to the Spotlight on Small Business box, today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

A) True
B) False

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The Norris-LaGuardia Act prohibits firms from requiring workers to agree not to join a union as a condition of their employment.

A) True
B) False

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Wage rates, hours of work, employee benefits, and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

A) True
B) False

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