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Which of the following statements best summarizes the extent to which unions currently rely on strikes as a tactic when collective bargaining breaks down?


A) Unions have become increasingly reliant on strikes as other, less confrontational, tactics have proven unsuccessful.
B) Some highly visible strikes in recent years show that the strike is not dead as a labor tactic, but very few labor disputes actually lead to a strike.
C) Unions have almost completely avoided strikes since President Reagan replaced striking air traffic controllers with strikebreakers in 1981.
D) Strikes organized by unions are now less common than lockouts by management, indicating a major shift in attitudes between labor and management.

E) A) and D)
F) None of the above

Correct Answer

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One goal of the Labor-Management Reporting and Disclosure Act (Landrum-Griffin Act) was to clean up union corruption.

A) True
B) False

Correct Answer

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Under the National Labor Relations Act (Wagner Act), the National Labor Relations Board can establish a labor union in an organization if it finds evidence of substantial labor abuse within that organization.

A) True
B) False

Correct Answer

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Concord Communications anticipated that 10,000 workers were planning to strike over unfair compensation. Management started to call staffing agents to temporarily employ persons to cover for striking employees. Traditionally, these workers are called


A) mobile temps.
B) picket busters.
C) strikebreakers.
D) boycotters.

E) A) and C)
F) All of the above

Correct Answer

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The first national labor organization in the United States was the


A) Knights of Labor.
B) Congress of Industrial Organizations.
C) American Federation of Labor.
D) United Farm Workers Union.

E) A) and C)
F) B) and D)

Correct Answer

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During an interview with a Summit Systems company representative, Susie was told that Summit faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce. Therefore, all workers Summit hires must sign an employment contract stating that they agree not to join a union while they work for Summit. This requirement by Summit is illegal in the United States.

A) True
B) False

Correct Answer

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A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

A) True
B) False

Correct Answer

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The Bompart Corporation operates a manufacturing plant in Maplewood. Semiskilled and unskilled labor work along an assembly line. These employees are looking into obtaining union representation. The type of union they would belong to would be classified as an industrial union.

A) True
B) False

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In a(n) ________ shop, workers do not have to belong to a union before they are hired, but they must join a union within a specified period (usually 30, 60, or 90 days) in order to keep their job.


A) agency
B) closed
C) open
D) union

E) None of the above
F) All of the above

Correct Answer

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A management executive just left a meeting between his team and the company's union representatives. She headed straight for the CEO's office and she reviewed where things seemed to break down. Union representatives came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions-two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As she reached the CEO's door, he was ready to concede that the negotiations were probably headed to


A) collective bargaining.
B) arbitration.
C) a vote.
D) mediation.

E) A) and B)
F) A) and C)

Correct Answer

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Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

A) True
B) False

Correct Answer

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Last year, a retired schoolteacher moved her parents from Michigan to northern Illinois to live with her. For the past year, she was traveling two times each month to provide care for this 86-year-old couple, including coordinating medical services and meals. In conversations with her family members, the teacher remarked, "If I were not already retired, I would have to quit my job to continue this way!" This retired teacher:


A) is in an unusual situation because there are more persons entering the workforce with child care issues than with taking care of aging Americans.
B) is like a growing number of families whose households are caring for aging parents and relatives.
C) will benefit by all the affordable elder care facilities that cost about $20,000 per year.
D) should be advised that Medicare and Medicaid are covering all medical expenses for person 65 years and older, so she should not be experiencing such a burden.

E) A) and B)
F) B) and C)

Correct Answer

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Membership in industrial unions was strictly limited to skilled craftspeople.

A) True
B) False

Correct Answer

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Courts will issue an injunction against union tactics only if management can show a just cause to restrict the union tactic.

A) True
B) False

Correct Answer

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According to the Adapting to Change box, recent research on executive compensation has found that CEOs' pay should be performance-based and not a fixed salary system.

A) True
B) False

Correct Answer

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The ________ is a tactic police, firefighters, and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.


A) gold cold
B) steel deal
C) slow-mo
D) blue flu

E) All of the above
F) A) and B)

Correct Answer

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________ refers to unwelcome sexual advances, requests for sexual favors, and other unsolicited conduct of a sexual nature.


A) Sexual harassment
B) Gender bias
C) Sexual opportunism
D) Sexual coercion

E) A) and B)
F) C) and D)

Correct Answer

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Workers at the Manchester plant of Vandelay Industries have gone out on strike. Management believes it could continue operations as normal by hiring replacement workers. If the company hires nonunion workers to continue its operations, it will be violating a recent Supreme Court ruling that declared hiring replacement workers as a violation of the Wagner Act.

A) True
B) False

Correct Answer

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Close to 20 percent of women's death in the workplace is from homicides..

A) True
B) False

Correct Answer

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The Knights of Labor was the first truly national labor organization in the United States.

A) True
B) False

Correct Answer

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