Question 1

__________ is the specialized area of management that converts or transforms resources into goods and services.

Accepted Answer

A)   Logistics management
B)   Resource engineering
C)   Intrapreneuring
D)   Operations managementE) None of the above
F) B) and C)

Question 2

Northern States Electric is in the process of trying to achieve ISO 14000 certification.Although the criteria for certification involve several milestones,we can be assured they will be evaluated on the regularity and thoroughness of their environmental audits,and how well top management reviews the firm's adherence to policies that are environmentally friendly.

Accepted Answer

A) True 
 B)False

Question 3

A major trend in business is __________,where employees work at least part time at home using a computer and modem.

Accepted Answer

A)   outsourcing
B)   riveting
C)   outbounding
D)   telecommutingE) All of the above
F) A) and C)

Question 4

Telecommuting has diminished in popularity as a strategy for linking employees with work.

Accepted Answer

A) True 
 B)False

Question 5

Land,labor,capital,and knowledge are inputs into the production process.

Accepted Answer

A) True 
 B)False

Question 6

A just-in-time inventory system usually reduces costs for:

Accepted Answer

A)   both the producer and its suppliers.
B)   suppliers,but not the producer.
C)   the producer,but not its suppliers.
D)   neither the supplier nor the producer,though it does lead to more flexibility for both.E) B) and D)
F) All of the above

Question 7

Manufacturing firms focus exclusively on the production of goods and allow other firms to provide services.

Accepted Answer

A) True 
 B)False

Question 8

Andre is an outdoorsman whose love of hunting and fishing led him to start a mail order company specializing in hunting and fishing gear.He decided to locate his business near the Ozarks in southwestern Missouri,partly because of low labor costs,but mainly because the area offered excellent fishing and hunting opportunities,a low crime rate,and a pleasant climate.Ken's location decision was strongly influenced by quality of life considerations.

Accepted Answer

A) True 
 B)False

Question 9

The resurgence of U.S.manufacturing firms in recent years can be credited to:

Accepted Answer

A)   the government's willingness to implement policies designed to protect U.S.firms from low-cost foreign competition.
B)   a decision by many U.S.manufacturers to drastically reduce costs by making more extensive use of mass production techniques.
C)   a number of significant changes in both the production techniques and management styles used by U.S.firms.
D)   a relaxation of government laws that has allowed manufacturing firms to merge more easily,thus achieving stronger market positions.E) A) and C)
F) None of the above

Question 10

Experts in operations management for service industry type businesses stress:

Accepted Answer

A)   using records from accounting to determine what business to go after.
B)   relying on one's individual operation as opposed to developing partnerships.
C)   training employees on quality management.
D)   training employees to always adhere to only one way of doing things.E) None of the above
F) All of the above

Question 11

Frolichstein Fabrics promotes itself as a specialty manufacturer that will produce according to customer specifications.This firm will probably be best served by using an intermittent process in production.

Accepted Answer

A) True 
 B)False

Question 12

ISO 14000 is a collection of the best practices for managing an organization's impact on the environment.

Accepted Answer

A) True 
 B)False

Question 13

Six Sigma is a quality measure that allows only 3.4 defects per million opportunities.

Accepted Answer

A) True 
 B)False

Question 14

New developments in information technology have:

Accepted Answer

A)   had little effect on business location decisions.
B)   given firms even greater flexibility in their location decisions.
C)   caused a movement of firms back to urban areas where access to this technology is greatest.
D)   reduced the impact government policies have on location decisions.E) A) and D)
F) B) and C)

Question 15

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

Accepted Answer

A) True 
 B)False

Question 16

Modern companies tend to deal with many different suppliers in order to avoid problems that can arise when one supplier is unable to provide needed parts or materials.

Accepted Answer

A) True 
 B)False

Question 17

Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

Accepted Answer

A) True 
 B)False

Question 18

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Accepted Answer

A)   simplify the quality control process by taking samples at the end of the production process rather than examining every unit of output produced.
B)   eliminate the expenses incurred by the Deming Cycle.
C)   redefine quality control on the basis of customer needs.
D)   make sure products meet quality standards all along the production process.E) A) and B)
F) B) and C)

Question 19

Contemporary producers and their suppliers,

Accepted Answer

A)   locate in areas where they can share the same labor.
B)   know that it is not necessary to locate close to international customers due to technology such as the Internet.
C)   locate close together to decrease the cost of distribution.
D)   have advanced beyond ERP to more sophisticated systems.E) A) and B)
F) A) and D)

Question 20

A basic characteristic of flexible manufacturing is that it:

Accepted Answer

A)   relies heavily on labor,since humans are more adaptable than machines.
B)   uses machines designed to perform multiple tasks so they can be used to produce a variety of products.
C)   achieves its flexibility at the cost of much slower rates of production than mass production techniques.
D)   is only possible when using mass production processes.E) A) and C)
F) None of the above

Exam 9: Production and Operations Management

Contemporary producers and their suppliers,

Correct Answer
verified

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

Correct Answer
verified

Six Sigma is a quality measure that allows only 3.4 defects per million opportunities.

Correct Answer
verified

Frolichstein Fabrics promotes itself as a specialty manufacturer that will produce according to customer specifications.This firm will probably be best served by using an intermittent process in production.

Correct Answer
verified

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Correct Answer
verified

Land,labor,capital,and knowledge are inputs into the production process.

Correct Answer
verified

A just-in-time inventory system usually reduces costs for:

Correct Answer
verified

__________ is the specialized area of management that converts or transforms resources into goods and services.

Correct Answer
verified

New developments in information technology have:

Correct Answer
verified

Experts in operations management for service industry type businesses stress:

Correct Answer
verified

Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

Correct Answer
verified

A major trend in business is __________,where employees work at least part time at home using a computer and modem.

Correct Answer
verified

Telecommuting has diminished in popularity as a strategy for linking employees with work.

Correct Answer
verified

Correct Answer
verified

Manufacturing firms focus exclusively on the production of goods and allow other firms to provide services.

Correct Answer
verified

A basic characteristic of flexible manufacturing is that it:

Correct Answer
verified

The resurgence of U.S.manufacturing firms in recent years can be credited to:

Correct Answer
verified

Modern companies tend to deal with many different suppliers in order to avoid problems that can arise when one supplier is unable to provide needed parts or materials.

Correct Answer
verified

ISO 14000 is a collection of the best practices for managing an organization's impact on the environment.

Correct Answer
verified

Correct Answer
verified

Exam 9: Production and Operations Management

Contemporary producers and their suppliers,

Correct AnswerverifiedShow Answer

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

Correct AnswerverifiedShow Answer

Six Sigma is a quality measure that allows only 3.4 defects per million opportunities.

Correct AnswerverifiedShow Answer

Frolichstein Fabrics promotes itself as a specialty manufacturer that will produce according to customer specifications.This firm will probably be best served by using an intermittent process in production.

Correct AnswerverifiedShow Answer

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Correct AnswerverifiedShow Answer

Land,labor,capital,and knowledge are inputs into the production process.

Correct AnswerverifiedShow Answer

A just-in-time inventory system usually reduces costs for:

Correct AnswerverifiedShow Answer

__________ is the specialized area of management that converts or transforms resources into goods and services.

Correct AnswerverifiedShow Answer

New developments in information technology have:

Correct AnswerverifiedShow Answer

Experts in operations management for service industry type businesses stress:

Correct AnswerverifiedShow Answer

Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

Correct AnswerverifiedShow Answer

A major trend in business is __________,where employees work at least part time at home using a computer and modem.

Correct AnswerverifiedShow Answer

Telecommuting has diminished in popularity as a strategy for linking employees with work.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Manufacturing firms focus exclusively on the production of goods and allow other firms to provide services.

Correct AnswerverifiedShow Answer

A basic characteristic of flexible manufacturing is that it:

Correct AnswerverifiedShow Answer

The resurgence of U.S.manufacturing firms in recent years can be credited to:

Correct AnswerverifiedShow Answer

Modern companies tend to deal with many different suppliers in order to avoid problems that can arise when one supplier is unable to provide needed parts or materials.

Correct AnswerverifiedShow Answer

ISO 14000 is a collection of the best practices for managing an organization's impact on the environment.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

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verified

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