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With the current emphasis on product development,pricing,branding,and promotion,the physical distribution of materials and goods is no longer a major concern of marketing.

A) True
B) False

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An increase in energy prices would encourage shippers to rely more on rail transportation.

A) True
B) False

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Some marketing intermediaries make both wholesale and retail sales.

A) True
B) False

Correct Answer

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Telemarketing is the sale of goods and services by telephone.

A) True
B) False

Correct Answer

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Currently,Halperin Electrical sells directly to thousands of industrial customers.Halperin could reduce the number of exchange relationships by including wholesalers in its channel of distribution.

A) True
B) False

Correct Answer

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There are three major types of warehouses: centralized,dispersed,and mode-specific.

A) True
B) False

Correct Answer

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Discount stores owe much of their success to a competitive strategy based on:


A) low prices.
B) extra service.
C) special credit arrangements.
D) a wide selection in a limited number of categories of goods.

E) B) and D)
F) A) and B)

Correct Answer

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Rack jobbers sell goods on consignment,splitting the profits from their sales with a retailer.

A) True
B) False

Correct Answer

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Electronic retailing is selling goods and services over the Internet to the final consumer.

A) True
B) False

Correct Answer

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In an administered distribution system,retail stores manage all of the marketing functions at the retail level.

A) True
B) False

Correct Answer

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Some Web sites are trying to improve their service by providing assistance from a real person.

A) True
B) False

Correct Answer

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Producers of shopping goods such as furniture,appliances,and clothing usually rely on an exclusive distribution strategy.

A) True
B) False

Correct Answer

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The main difference between agents and brokers is that agents perform a wide array of marketing functions while brokers only negotiate exchanges between buyers and sellers.

A) True
B) False

Correct Answer

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The best way to reduce the cost of goods is to eliminate marketing intermediaries from the distribution channel.

A) True
B) False

Correct Answer

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The two main types of merchant wholesalers are storage wholesalers and distribution wholesalers.

A) True
B) False

Correct Answer

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The most likely type of utility that's provided by convenience stores is:


A) form.
B) place.
C) information.
D) service.

E) A) and C)
F) A) and D)

Correct Answer

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Which type of wholesale organization would be most useful to a small manufacturer that has shipments that are too small to fill a truck or railcar?


A) Rack jobbers
B) Cash-and-carry wholesalers
C) Piggy-backers
D) Freight forwarders

E) None of the above
F) B) and C)

Correct Answer

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There are four specific types of channel systems available to companies that tie firms together in a unified way.

A) True
B) False

Correct Answer

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In multilevel marketing,salespeople not only sell the product,they also recruit other people to sell the product.

A) True
B) False

Correct Answer

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A(n) ___________ distribution strategy distributes a product through only a preferred group of retailers in a given area.


A) intensive
B) selective
C) exclusive
D) restrictive

E) B) and C)
F) C) and D)

Correct Answer

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