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Denise Shipman works in the marketing department of a major manufacturing firm.She spends a great deal of time trying to coordinate the movement of materials,parts,finished goods,and information through all of the organizations involved in the distribution process.These activities suggest that Denise's job responsibilities focus on supply chain management.

A) True
B) False

Correct Answer

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__________ deals with moving finished products and information to business buyers and ultimate consumers.


A) Inbound logistics
B) Outbound logistics
C) Final stage logistics
D) Wholesale distribution

E) All of the above
F) None of the above

Correct Answer

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One thing that franchise systems,wholesaler-sponsored chains and retail cooperatives have in common is that they are all:


A) distribution systems in which producers also act as intermediaries in the distribution process.
B) dependent on multilevel marketing strategies.
C) forms of distribution systems in which a single firm owns all of the organizations involved in distributing the product.
D) forms of contractual distribution systems.

E) A) and D)
F) None of the above

Correct Answer

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Compared to railroads and trucks,the biggest advantage offered by air transport is that it is:


A) faster.
B) more dependable.
C) lower in cost.
D) able to reach more destinations.

E) A) and C)
F) C) and D)

Correct Answer

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Rodney Halpern works in the marketing department of a major manufacturing firm.Much of his job involves managing the movement of materials,parts,and information from suppliers to his firm.He tries to coordinate these flows with his firm's factory processes and assists with the efficient movement of finished goods to final consumers.These activities suggest that Rodney's job responsibilities focus on:


A) merchant wholesaling.
B) multilevel marketing.
C) utility processing.
D) supply chain management.

E) C) and D)
F) None of the above

Correct Answer

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A category killer is an extremely successful product that kills the sales of other products in its category in a retail store.

A) True
B) False

Correct Answer

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Because so many people work outside the home and aren't at home during the day,companies that use direct selling are sponsoring parties at workplaces to sell their products.

A) True
B) False

Correct Answer

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In the Spotlight on Small Business box in the chapter,Copart has found a ready market for its salvaged cars in the United States but has been unable to find a market globally due to distribution problems.

A) True
B) False

Correct Answer

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One way a store selling high-def televisions might add ________ utility is to provide convenient delivery and set up to customers.


A) possession
B) distributive
C) conditional
D) time

E) A) and C)
F) B) and D)

Correct Answer

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Marketing manager Connie Smythe is concerned that her firm is doing a poor job of managing the movement of finished products to the final consumer.If Connie is right,her firm should work to improve its:


A) outbound logistics.
B) administered support system.
C) materials handling.
D) coordination of its freight forwarders.

E) A) and C)
F) A) and B)

Correct Answer

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Seasonal goods are kept in storage warehouses.

A) True
B) False

Correct Answer

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Organizations that assist in moving goods and services from producers to business and consumer users are called supply-side transition specialists.

A) True
B) False

Correct Answer

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In multilevel marketing,independent contractors who sell a product can increase their own incomes by recruiting _________ to also sell the product.


A) commissionaires
B) front-men
C) merchant wholesalers
D) downliners

E) All of the above
F) A) and B)

Correct Answer

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__________ warehouses are used to hold products for a relatively long time.


A) Storage
B) Public
C) Seasonal
D) Distribution

E) A) and D)
F) B) and C)

Correct Answer

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Exclusive distribution is the use of only one retail outlet in a given geographic area.

A) True
B) False

Correct Answer

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Franchise systems are one type of __________ distribution system.


A) corporate
B) wholesale
C) contractual
D) administered

E) C) and D)
F) A) and C)

Correct Answer

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One way marketing intermediaries improve marketing efficiency is by reducing the number of exchange relationships necessary to move goods through the channel of distribution.

A) True
B) False

Correct Answer

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Supply chain management not only deals with the movement of materials,parts,and finished goods,it also manages the return of goods and recycling of materials when appropriate.

A) True
B) False

Correct Answer

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Direct mail,telemarketing,and catalog sales are all common examples of:


A) direct marketing.
B) downline selling.
C) multilevel marketing.
D) direct selling.

E) A) and C)
F) All of the above

Correct Answer

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Brokers are marketing intermediaries that do not take title to the goods they help distribute.

A) True
B) False

Correct Answer

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