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Exam 9: Production and Operations Management

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Question 41

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Operations management becomes a(n) ________ when companies work closely together to design, produce, and ship products to customers.

A) open operation
B) closed operation
C) interfirm process
D) conjoined process

E) B) and C)
F) C) and D)

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Question 42

Multiple Choice

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At Stevens Manufacturing, workers are organized in teams that combine their efforts to produce complex units of a final product. Stevens is using a facility layout known as a(n) :

A) consolidated process layout.
B) continuous flow layout.
C) modular layout.
D) assembly team layout.

E) B) and C)
F) A) and D)

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Question 43

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The International Organization for Standardization continually updates acceptable international requirements in the areas of process control, product testing, storage, and delivery.

Expensive software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called

A key element of the statistical quality control (SQC) process is the reliance on quality control experts to inspect at the end of the production line to make sure that no defective products are shipped to final customers.

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

Statistical process control (SPC) is the process of taking statistical samples of product components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards.

For many firms, operations management has become an interfirm process.

The selection of a proper site for a business facility is important in the production and operations management processes. Identify and discuss three factors that influence the selection of a site.

In today's quality control programs, emphasis is placed on

Companies that achieve lean manufacturing use less of everything (raw materials, labor, etc.) to produce the same amount of products.

Superior Supplies' largest customer recently implemented a just-in-time inventory system. As a supplier of materials to this customer, Superior Supplies will:

Firms that specialize in accounting, finance, and management consulting are all part of the service sector.

Operations management transforms resources into goods and services. Green Grass Landscaping utilizes equipment, labor, and materials to develop a top notch landscape for its customers. Managing this operation may also involve maintenance services.

CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.

A firm would be most likely to employ statistical process control (SPC) if it wanted to

The production of a bridge, ship, or large airplane usually involves a variable-position facility layout.

Skyway Aeronautics was recently awarded a contract to build a large lab module that will be attached to a new space station. The module is approximately 48 feet long, 17 feet in diameter, and weighs over 60 tons. Skyway should use an assembly-line plant layout to produce this module.

In a just-in-time inventory system, suppliers

The main difference between process manufacturing and an assembly process is that process manufacturing uses sophisticated robots and automated machinery to produce a good or service, while an assembly process uses labor and simple tools to make a product.