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In rich countries such as the United States, changes in the level of taxation have little impact on the incentives of entrepreneurs.

A) True
B) False

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The only real purpose of a business is to make money for entrepreneurs.

A) True
B) False

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It's important that firms are as efficient as possible. This is done by becoming management-driven for efficiency.

A) True
B) False

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Businesses that cater to older consumers in the future will likely not be successful.

A) True
B) False

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Jose earned the same amount of money this year as he did last year. Thus, his standard of living must be the same as it was last year.

A) True
B) False

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World-class businesses attempt to meet the needs of:


A) their customers, even if it comes at the expense of employees and other stakeholders in the business.
B) their employees, even if it means shortchanging customers by charging higher prices.
C) all stakeholders.
D) exclusively their owners, since they are ultimately the ones who pay the bills.

E) A) and C)
F) A) and B)

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Describe how businesses can use technology to be more responsive to customers.

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Businesses continually search for new te...

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Increases in productivity have allowed fewer farmers to feed more and more people.

A) True
B) False

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In some cities, the number of legal and illegal immigrants has caused governments to adapt by changing signs and forms to other languages.

A) True
B) False

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Empowerment requires managers to focus more on ________ lower-level employees.


A) directly supervising
B) training
C) simplifying the jobs of
D) controlling and correcting

E) B) and C)
F) A) and D)

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A nation progresses socially when it has good schools, clean air and water, and more. Which of the following statements addresses conditions for social progress?


A) Social progress will evolve when capital is apportioned to everyone in equal amounts.
B) A city, state, or nation's social progress needs the right business environment.
C) The foundation for social progress is a handful of wealthy entrepreneurs willing to spread the wealth.
D) Social progress can only improve when there is a strong labor pool to draw from.

E) A) and B)
F) C) and D)

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A charitable organization, such as the American Red Cross or Salvation Army, is classified as a for-profit organization.

A) True
B) False

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Taxes and government regulations are part of the ________ environment of business.


A) economic and legal
B) competitive
C) social
D) technological

E) A) and B)
F) A) and C)

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Most business experts agree that entrepreneurship and the effective use of knowledge are the most important contributors to the creation of wealth.

A) True
B) False

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Companies have responded to a diverse customer base by hiring a more diverse workforce.

A) True
B) False

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