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Webster Industries is one of the first producers of a unique consumer product. The company has chosen a low-price strategy, hoping this will enable them to quickly attract many customers while discouraging potential competitors from entering the market. Webster's approach to pricing is a classic example of the skimming strategy.

A) True
B) False

Correct Answer

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Unsought goods and services are products consumers do not actively seek out for purchase on a regular basis.

A) True
B) False

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Which of the following are products consumers buy after comparing quality, price, and style from a variety of sellers?


A) shopping goods
B) specialty goods
C) convenience goods
D) unsought goods

E) All of the above
F) C) and D)

Correct Answer

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To satisfy consumers managers must learn to listen better than they do now and to adapt constantly to changing market demands.

A) True
B) False

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A product line is a group of products that are physically similar or are intended for a similar market.

A) True
B) False

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Brand equity refers to those factors that people associate with a specific brand name, such as awareness, perceived quality, and loyalty.

A) True
B) False

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Packaging is an important part of the total product offer.

A) True
B) False

Correct Answer

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A knockoff brand is a brand name that has lost its exclusive legal protection.

A) True
B) False

Correct Answer

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__________ presents an idea for a new product to potential customers to test their reactions.


A) Idea generation
B) Concept testing
C) Screening
D) Prototype development

E) All of the above
F) None of the above

Correct Answer

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Convenience goods are products that the consumer wants to purchase frequently and with a minimum of effort.

A) True
B) False

Correct Answer

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Travelwell manufactures and sells luggage and briefcases. Their marketing research indicates that durability is the attribute that consumers most desire in their luggage and briefcases. Travelwell now emphasizes durability in all of their promotional efforts. This strategy is intended to build brand equity.

A) True
B) False

Correct Answer

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Employees, not the firm's research and development department, are the number one source of ideas for new industrial products.

A) True
B) False

Correct Answer

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Rather than having frequent special sales, Walt's Warehouse has a pricing strategy that maintains lower prices than competitors all the time. Walt's pricing strategy is known as everyday low prices (EDLP).

A) True
B) False

Correct Answer

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Sales of generic products are decreasing because consumers prefer the higher quality of the nationally known brands.

A) True
B) False

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In recent years, the packaging of products has been given a greater role in product promotion.

A) True
B) False

Correct Answer

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According to the product life cycle model, profits tend to:


A) remain relatively constant until the decline stage, when they begin to drop.
B) reach a peak near the end of the maturity stage.
C) rise rapidly during the market preference stage.
D) peak before sales reach their highest level.

E) A) and C)
F) A) and D)

Correct Answer

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In order for product differentiation to be effective, real product differences must be identified so that one product is clearly better than others.

A) True
B) False

Correct Answer

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Which of the following is considered a stage of the new-product development process?


A) automation
B) media screening
C) commercialization
D) selective perception

E) C) and D)
F) A) and B)

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___________ is the stage of new-product development that involves promoting a product to distributors, and developing advertising and sales campaigns in order to generate and maintain consumer interest.


A) Commercialization
B) Brand identification
C) Product differentiation
D) Merchandising

E) B) and C)
F) A) and C)

Correct Answer

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Newspapers are sold daily in a wide variety of locations. This widespread distribution suggests that newspapers are classified as convenience goods.

A) True
B) False

Correct Answer

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