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Product development is a key activity in any modern business, anywhere in the world.

A) True
B) False

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As a product progresses through each stage of the product life cycle, successful marketers recognize that each stage requires


A) a different marketing strategy.
B) a consistent application of fundamental marketing practices.
C) an increase in the amount spent on advertising.
D) more emphasis on personal selling.

E) None of the above
F) C) and D)

Correct Answer

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The combination of product lines offered by a manufacturer is called the firm's


A) product matrix.
B) product mix.
C) total product offer.
D) product portfolio.

E) None of the above
F) C) and D)

Correct Answer

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Department stores often use ________ pricing in which they have regular prices which are relatively high, but offer special sales where prices are set lower than competitors.


A) penetration
B) bundling
C) strategic
D) high-low

E) B) and D)
F) None of the above

Correct Answer

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Firms utilizing an everyday low pricing (EDLP) strategy establish a policy of special sales on a regular basis.

A) True
B) False

Correct Answer

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Artisan breads, bagels, sandwiches, soups, and pastries are products that would be included in the product mix of a cafe.

A) True
B) False

Correct Answer

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Regina owns and operates the Regal Car Wash. She charges $12 per car wash. Her fixed costs are $850 per month, while her variable costs per car wash amount to $2. Regal Car Wash must service 60 cars to break even.

A) True
B) False

Correct Answer

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In evaluating a total product offer, value enhancers such as service, guarantees, reputation of the seller, etc. are as important to customers as the basic product.

A) True
B) False

Correct Answer

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Whether a consumer thinks a product provides the best value depends upon


A) the actual product benefits.
B) the consumer's perceptions.
C) the global situation.
D) the laws covering the product's manufacture.

E) A) and D)
F) A) and B)

Correct Answer

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To satisfy consumers managers must learn to listen better than they do now and to adapt constantly to changing market demands.

A) True
B) False

Correct Answer

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Which of the following is a stage in the product life cycle?


A) commercialization
B) decline
C) peak
D) acceptance

E) All of the above
F) B) and D)

Correct Answer

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Industrial goods are sold in the B2B market.

A) True
B) False

Correct Answer

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Car dealers realize that consumers focus exclusively on price and warranty.

A) True
B) False

Correct Answer

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The apple is Apple Computer's


A) generic name.
B) label.
C) trademark.
D) brand.

E) A) and B)
F) A) and C)

Correct Answer

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________ is the process used to determine the profitability of a product at various levels of sales.


A) Cost-based pricing
B) Break-even analysis
C) Demand-based pricing
D) Competition-based pricing

E) All of the above
F) A) and B)

Correct Answer

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An advertisement for the Xerox Corporation encourages customers to say, "Copy it" rather than "Xerox it." This indicates that Xerox is fearful that its brand name might become a(n)


A) equity name.
B) generic name.
C) private brand.
D) public domain good.

E) All of the above
F) A) and C)

Correct Answer

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Diego's company was bidding on the construction of a new penguin display at a zoo. When putting together his bid, Diego began by determining what the zoo would be willing to pay for the structure, and then subtracting a reasonable profit for the company. The result would be the cost of production. For example: If price to zoo = $8 million, and company profit margin = $3 million, the cost to produce cannot exceed $5 million. [$8 million - $3 million = $5 million.] The demand-based pricing strategy in this example is called


A) target costing.
B) penetration pricing.
C) cost-based pricing.
D) volume pricing.

E) None of the above
F) A) and B)

Correct Answer

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Eric is approached by a street vendor selling Rolex watches at ridiculously low prices. Eric, however, was suspicious that the watches were illegal ________ brands.


A) knockoff
B) private
C) generic
D) look alike

E) B) and D)
F) B) and C)

Correct Answer

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In order to achieve a social objective, firms use low prices to enable people with low incomes to buy their product.

A) True
B) False

Correct Answer

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At Affordable Appliances stores, all new products are offered with an extended service contract, as well as free delivery and installation. By offering these value enhancers, Isuzu's has added to their total product offer.

A) True
B) False

Correct Answer

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