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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 161

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Jim Marlowe currently holds the position of assistant manager in his firm's credit department. He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management. Jim believes he will soon be experienced enough to take over a senior position in his department. Jim has the benefit of serving as an understudy.

A) True
B) False

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Question 162

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Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

A) True
B) False

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Question 163

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During good economic times, when unemployment is low, few people would voluntarily choose to be contingent workers.

Establishing performance standards is a crucial step in the performance evaluation process.

A newer form of performance appraisal is called the because it encourages feedback from all around the employee including those who report to him/her.

One purpose of employee orientation programs is to initiate new workers to the organization's policies, practices and objectives.

The EEOC sets guidelines that human resource managers follow in the process of hiring and dismissing employees.

The first step in the human resources planning process is to:

The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

Minority groups have made great strides in creating networking associations. For example, Black Enterprise Magazine sponsors networking forums.

Today's workers tend to be very loyal, as evidenced by declining turnover rates in most industries.

The first four steps in human resource planning all lead to the final step, which is the development of a strategic human resource plan.

Recent trends suggest that the best way for firms to control labor costs is to focus on limiting the growth of wages and salaries rather than controlling fringe benefits.

is the set of activities for obtaining the right number of people at the right time in order to select those who best meet the needs of the organization.

Probably the most controversial program enforced by the Equal Employment Opportunity Commission concerns:

Human Resources Management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Bonuses can consist of cashless rewards as well as monetary payments.

In a arrangement two part-time employees fill one full-time job.

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.