Question 1

Empowerment means that more authority and responsibility are given to top management.

Accepted Answer

A) True 
 B)False

Question 2

General and divisional managers,plant managers,and deans and department heads at colleges all are positions that usually are classified as:

Accepted Answer

A)  middle management.
B)  top management.
C)  supervisory management.
D)  nominal management.E) All of the above
F) C) and D)

Question 3

First-line managers typically spend little time on conceptual tasks.

Accepted Answer

A) True 
 B)False

Question 4

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Accepted Answer

A) True 
 B)False

Question 5

External customers are those individuals or units that receive services from other units within the same organization.

Accepted Answer

A) True 
 B)False

Question 6

analysis is used to help companies evaluate their economic environments, assess their strengths and weaknesses,and identify competitive threats and market opportunities.

Accepted Answer

A)  SWAMP
B)  ASSET
C)  SWOT
D)  WISHE) None of the above
F) B) and D)

Question 7

SWOT analysis focuses only on the internal activities of the firm,while other analytical tools are used to review the external environment in which the firm operates.

Accepted Answer

A) True 
 B)False

Question 8

What are the qualities for a successful manager in the coming years?

Accepted Answer

A skilled communicator and tea...

Question 9

As a manager,two of Sylvia's strengths are her ability to communicate goals clearly,and her ability to guide,coach,and motivate workers.Based on these strengths,________is a management function that Sylvia is likely to be good at performing.

Accepted Answer

A)  organizing
B)  controlling
C)  planning
D)  leadingE) A) and B)
F) B) and D)

Question 10

Managers in progressive organizations tend to emphasize teamwork and co-operation rather than discipline and giving orders.

Accepted Answer

A) True 
 B)False

Question 11

Middle managers usually are responsible for tactical planning and controlling.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following activities is part of the planning function of a manager?

Accepted Answer

A)  Assigning a particular worker to do a specific task.
B)  Praising a sales representative who has far exceeded her monthly sales objectives.
C)  Conducting a job interview with a potential new employee.
D)  Looking at market forecasts to identify future business opportunities and challenges.E) A) and C)
F) None of the above

Question 13

Leading is the management function of designing the structure of the organization so that everyone can function together.

Accepted Answer

A) True 
 B)False

Question 14

Astro is a no-nonsense boss who believes that the best way for an organization to achieve its goals is for workers to follow their boss' orders.Thus,he tells workers exactly what to do and how to do it.Astro's approach is an example of directing.

Accepted Answer

A) True 
 B)False

Question 15

In this day of rapidly changing technology,technical skills are the most important skills for all levels of management.

Accepted Answer

A) True 
 B)False

Question 16

One difference between managers and leaders is that managers strive to achieve stability while leaders embrace change.

Accepted Answer

A) True 
 B)False

Question 17

Middle managers are responsible for:

Accepted Answer

A)  developing tactical plans and controlling.
B)  devising the organization's strategic plan.
C)  assigning specific jobs and evaluating the daily performance of workers.
D)  establishing the vision for the organization.E) B) and C)
F) A) and D)

Question 18

________is the most needed skill by managers and leaders because all the other functions depend on it.

Accepted Answer

A)  Human relations
B)  Problem solving
C)  PMI
D)  Decision makingE) C) and D)
F) All of the above

Question 19

Rip is an ex-Marine who believes he should always be in control.He feels that when he says "jump," the only question his subordinates should ask is "How high"? Rip's leadership style is best characterized as:

Accepted Answer

A)  bureaucratic.
B)  autocratic.
C)  free-rein.
D)  remanded.E) None of the above
F) C) and D)

Question 20

Give an example of a vague goal or standard.Why is it not sufficient in a control system?

Accepted Answer

Better quality,more efficiency...

Exam 8: Management and Leadership

One difference between managers and leaders is that managers strive to achieve stability while leaders embrace change.

Correct AnswerverifiedShow Answer

External customers are those individuals or units that receive services from other units within the same organization.

Correct AnswerverifiedShow Answer

As a manager,two of Sylvia's strengths are her ability to communicate goals clearly,and her ability to guide,coach,and motivate workers.Based on these strengths,________is a management function that Sylvia is likely to be good at performing.

Correct AnswerverifiedShow Answer

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Correct AnswerverifiedShow Answer

Which of the following activities is part of the planning function of a manager?

Correct AnswerverifiedShow Answer

In this day of rapidly changing technology,technical skills are the most important skills for all levels of management.

Correct AnswerverifiedShow Answer

Leading is the management function of designing the structure of the organization so that everyone can function together.

Correct AnswerverifiedShow Answer

SWOT analysis focuses only on the internal activities of the firm,while other analytical tools are used to review the external environment in which the firm operates.

Correct AnswerverifiedShow Answer

Empowerment means that more authority and responsibility are given to top management.

Correct AnswerverifiedShow Answer

Managers in progressive organizations tend to emphasize teamwork and co-operation rather than discipline and giving orders.

Correct AnswerverifiedShow Answer

Astro is a no-nonsense boss who believes that the best way for an organization to achieve its goals is for workers to follow their boss' orders.Thus,he tells workers exactly what to do and how to do it.Astro's approach is an example of directing.

Correct AnswerverifiedShow Answer

Rip is an ex-Marine who believes he should always be in control.He feels that when he says "jump," the only question his subordinates should ask is "How high"? Rip's leadership style is best characterized as:

Correct AnswerverifiedShow Answer

What are the qualities for a successful manager in the coming years?

Correct AnswerverifiedA skilled communicator and tea...View AnswerShow Answer

________is the most needed skill by managers and leaders because all the other functions depend on it.

Correct AnswerverifiedShow Answer

analysis is used to help companies evaluate their economic environments, assess their strengths and weaknesses,and identify competitive threats and market opportunities.

Correct AnswerverifiedShow Answer

Give an example of a vague goal or standard.Why is it not sufficient in a control system?

Correct AnswerverifiedBetter quality,more efficiency...View AnswerShow Answer

Middle managers are responsible for:

Correct AnswerverifiedShow Answer

General and divisional managers,plant managers,and deans and department heads at colleges all are positions that usually are classified as:

Correct AnswerverifiedShow Answer

Middle managers usually are responsible for tactical planning and controlling.

Correct AnswerverifiedShow Answer

First-line managers typically spend little time on conceptual tasks.

Correct AnswerverifiedShow Answer

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A skilled communicator and tea...
View Answer

Correct Answer
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Correct Answer
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Better quality,more efficiency...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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