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Exam 8: Structuring Organizations for Todays Challenges

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Question 181

True/False

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Most businesses adopt a bureaucratic organization in order to speed up their decision-making process.

A) True
B) False

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Question 182

Multiple Choice

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Melissa's company is a bureaucratic organization. Melissa is likely to encounter which of the following conditions?

A) real time decisions
B) cross-functional teams
C) empowerment of first-line employees to better serve customers
D) many layers of management

E) B) and C)
F) A) and B)

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Question 183

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Organizing the structure of the company means deciding what jobs need to be done and who is responsible for doing them.

Cross-functional teams serve as advisory committees offering their expertise to line decision makers.

Which of the following statements best describes the evolution of organization design?

Clear communication among workers and keeping order in materials and people are included in Fayol's principles.

Discuss Max Weber's views on organization theory.

Networking uses communication technology to link organizations, allowing them to work together on common objectives.

The virtual corporation does all its business online with partners considered a permanent part of the network.

Competitive benchmarking compares a company's practices, processes, and products against others in its industry, with the goal of doing it better than the competition.

Organizations that utilize functional departmentalization benefit from improved communication between departments.

Genevieve works in the finance department at the headquarters of a large home improvement retailer. Her main responsibility is to keep an eye on department expenditures and figure out how to cut costs whenever possible. Tyson, the marketing director for the same company, shares information with Genevieve only when he absolutely has to. He finds her inflexible, and not understanding of what it takes to roll out a new product line. Genevieve and Tyson typify a disadvantage of departmentalization.

Although a firm may experience better cost controls through departmentalization, it may not increase its responsiveness to customer needs.

It is strategically not sensible for a firm to consider asking suppliers and customers to join a cross-functional self-managed team that is testing iterations of future products.

An organization that consists of many layers of management is referred to as a(n) ________ organization.

The process of rating an organization's practices, processes, and products against the best of the world is known as

A matrix team for an aerospace company may consist of a project manager, a finance expert, a marketing specialist, a member of production, and two design engineers.

Organization theorists emerged during the era of mass production, meaning

The ________ is the system of relationships that develop spontaneously as employees meet and form power centers.

Team participants in a matrix organization model may report to two managers at one time.