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Part-time workers, seasonal workers, and independent contractors are all examples of contingent workers.

A) True
B) False

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Arturo hates conducting performance appraisals with his subordinates because he always finds it to be a struggle. In order to make the actual performance evaluations a better experience for all, Arturo should


A) base his evaluation on a written test.
B) use a democratic approach and let the employees evaluate each other.
C) set performance standards that are reasonable, understandable, and measurable, then clearly communicate these standards to his subordinates.
D) use the principle of motion economy to break down each subordinate's job into a series of steps that can be easily evaluated and compared to ideal performance standards.

E) None of the above
F) B) and D)

Correct Answer

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The Age Discrimination in Employment Act permits age limits in professions where it can be established that ability to perform the job declines significantly with age.

A) True
B) False

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A job specification identifies the minimum qualifications a person must have to fill a particular job.

A) True
B) False

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As an important step in the human resource selection process, which of the following will expedite the process of conducting background investigations and promises to get suitable results?


A) Use hiring services such as GoodHire to conduct criminal checks and driving records.
B) Dedicate one human resource expert to making personal calls and doing all the background checks.
C) Minimize the types of questions the company asks at this juncture.
D) If there is a need to skip one of the selection process steps, most companies eliminate this one.

E) C) and D)
F) A) and D)

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Most employees who use flextime prefer to work independently of others. In order to accommodate this preference, businesses permit them to clock in and out as they wish, as long as they put in the necessary 40-hour work week. On some days, they may arrive at 6:00 a.m., while on other days they may decide to come in at noon.

A) True
B) False

Correct Answer

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According to the Need a Job? box, which of the following strategies can be used to get a new job?


A) Search social media.
B) Post your resume on a bulletin board at Panera.
C) Send your resume to various companies.
D) Cold call companies to check for employment opportunities.

E) C) and D)
F) None of the above

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A decade ago Simon had planned to retire by the time he was sixty. But he's now in his mid-60s and has decided to continue working. In fact, not only is Simon still working, he has no intention of retiring or setting a time when retirement might occur. Simon's decision to keep working into his sixties is unusual in today's labor market.

A) True
B) False

Correct Answer

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Women usually find it easier than men to obtain mentors and engage in networking.

A) True
B) False

Correct Answer

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One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries, and benefits at or below the compensation levels of its competitors.

A) True
B) False

Correct Answer

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A newer form of performance appraisal is called the ________ because it encourages feedback from all around the employee including those who report to him/her.


A) 360-degree review
B) roundabout assessment
C) environmental review
D) multilevel assessment

E) A) and B)
F) A) and C)

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It is not unusual to find persons with a variety of skills and skill levels serving as contingent workers. Contingent workers in the U.S. are usually under 25 years of age and may include independent contractors, interns, and even college students who only want to work during the summer months.

A) True
B) False

Correct Answer

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Jonas was a skilled welder at an auto plant. He lost his job and has been looking for work for several months. Jonas finally accepted a job as an unskilled laborer at a local nursery. Although happy to be back to work, he feels that his new job doesn't use his skills to their full potential. Jonas is an example of an underemployed worker.

A) True
B) False

Correct Answer

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Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

A) True
B) False

Correct Answer

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In a ________ arrangement two part-time employees fill one full-time job.


A) job enlargement
B) multitasking
C) job sharing
D) split shift

E) All of the above
F) A) and D)

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Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called


A) networkers.
B) role models.
C) mentors.
D) corporate guides.

E) None of the above
F) A) and C)

Correct Answer

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Sick-leave pay, vacation pay, pension plans, and health plans that provide additional compensation to employees are called


A) fringe benefits.
B) off-schedule salary.
C) bonus sharing.
D) nonmonetary salaries.

E) A) and B)
F) A) and D)

Correct Answer

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The effectiveness of the EEOC has been limited because Congress never gave it any authority to enforce its mandates.

A) True
B) False

Correct Answer

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CareerBuilder.com has posted a variety of sales management positions. Some require the manager to have five to ten years of experience and preferably a master's degree in a field of science. These requirements are part of the job specification.

A) True
B) False

Correct Answer

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The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

A) True
B) False

Correct Answer

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