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Which of the following describes a group of employees from different departments working together on a long-term basis?


A) Focus group
B) Mixed function groups
C) Cross-functional self-managed teams
D) Intrapraneurial teams

E) B) and C)
F) A) and D)

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Looking at a traditional organization chart,you will view who reports to whom;you will have a sense of each person's authority and responsibility,and the type of work that they perform for the organization.

A) True
B) False

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Which of the following is considered to be an advantage of functional departmentalization?


A) Employees begin to identify with their department and its goals rather than with the goals of the entire organization
B) People in the same department tend to think very differently
C) Departments are isolated from one another
D) Employee skills can be developed in depth

E) B) and C)
F) All of the above

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In a capitalist economy,organizations seldom reorganize due to changing markets.

A) True
B) False

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Wizard Manufacturing makes small consumer electronics like mixers and toasters.The industry is relatively stable,having few new advances in product development.Wizard should use a line or line-and-staff organizational structure to ensure efficient operations.

A) True
B) False

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An organization that has contact people at the top and the chief executive officer at the bottom is known as an) :


A) bureaucracy.
B) oligarchy.
C) improvised organization.
D) inverted organization.

E) A) and C)
F) B) and D)

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A recent trend in organization models is the development of cross-functional,self-managed teams of employees who work together on a long-term basis.

A) True
B) False

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Traditional organizational models such as a line model or a line and staff model provide the flexibility demanded in a changing business environment.

A) True
B) False

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Which of the following was created as a solution to the temporary nature of the matrix structure?


A) Line organizations
B) Cross-functional self-managed teams
C) Line-and-staff organizations
D) Network organizations

E) None of the above
F) A) and B)

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The more complex the job,the narrower the span of control.

A) True
B) False

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Discuss Max Weber's views on organization theory.

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a)Max Weber's bureaucratic structure is ...

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HairTrend,a cosmetology trade publication,utilizes the resources of other organizations as needed.Business relationships are temporary and flexible.HairTrend is a networked organization made up of replaceable firms that join the network and leave it as needed.This unique organization is an example of:


A) competitive benchmarking.
B) a virtual corporation.
C) core competency ranking.
D) real time transparency.

E) All of the above
F) A) and D)

Correct Answer

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Management at Hottie Potatee,a nationwide potato bar chain,believes that its customers value a predictable and consistent level of service and quality.When customers stop at one of its potato bar chain restaurants anywhere in the United States,they should know what to expect in terms of menu,price and quality.In order to maintain this consistency,Hottie Potatee should adopt a decentralized organization.

A) True
B) False

Correct Answer

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One of Fayol's principles suggests that managers should have the right to give orders and expect others to follow.

A) True
B) False

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Businesses seldom create separate departments to serve customers with different needs.

A) True
B) False

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A bureaucracy is an organization with many layers of managers who set rules and regulations and oversee all decisions.

A) True
B) False

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Fayol's principles suggest that the goals of the firm are less important than the goals of individual workers.

A) True
B) False

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For an inverted organization to be effective,it requires:


A) managers with strong position power.
B) managers who are both technologically savvy and conceptually savvy.
C) better educated,better trained,and better paid employees.
D) a focus on what is best for production.

E) B) and D)
F) B) and C)

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The key people in a company's grapevine typically have considerable influence in the organization.

A) True
B) False

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Barclay developed two interactive computer games.He didn't do it entirely alone.Last year he started a small company,hired two programmers,and a marketing graduate.He considers himself a cutting-edge kind of guy and wants to position his company the same.Soliciting your advice as to how he should structure his organization as he moves forward,you suggest that he hire a few potential customers to join his team of employees as product testers.And,maybe he should solicit globally.You are suggesting to Barclay that he put together a ___________.


A) line organization model
B) line and staff organization model
C) matrix organization model
D) cross-functional team

E) All of the above
F) B) and D)

Correct Answer

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