Question 1

The purchasing function involves searching for quality resources and finding the best suppliers as well as negotiating the best price for the needed items.

Accepted Answer

A) True 
 B)False

Question 2

When it comes to location decisions,labor costs are no longer an important consideration for most manufacturing firms.

Accepted Answer

A) True 
 B)False

Question 3

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's utilizes an) :

Accepted Answer

A)  analytic system.
B)  just-in-time system.
C)  intermittent process.
D)  continuous process.E) A) and B)
F) All of the above

Question 4

Enterprise resource planning ERP)is simpler and less sophisticated than manufacturing resource planning MRP).

Accepted Answer

A) True 
 B)False

Question 5

To reduce the cost of holding too much inventory,many companies have implemented:

Accepted Answer

A)  ABC inventory management.
B)  first-in,last-out inventory control.
C)  just-in-time inventory control.
D)  maximum inventory management.E) All of the above
F) C) and D)

Question 6

As the service industries became a larger part of U.S.GDP,companies have become more concerned about measuring productivity in the service sector.

Accepted Answer

A) True 
 B)False

Question 7

Operations management moves from knowing the needs of consumers to actually satisfying those needs.

Accepted Answer

A) True 
 B)False

Question 8

A major trend in business is ___________,where employees work at least part time at home using a computer and modem.

Accepted Answer

A)  outsourcing
B)  riveting
C)  outbounding
D)  telecommutingE) A) and B)
F) None of the above

Question 9

A bar graph that shows what projects or tasks are in process and how much of each is completed is called an) :

Accepted Answer

A)  Grid chart.
B)  Gantt chart.
C)  Priority chart.
D)  Stem chart.E) All of the above
F) B) and C)

Question 10

Today,Manufacturers in the U.S.have become so efficient;they require fewer workers to produce the same amount of output.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements describes past processes that existed in manufacturing that negatively affected a firm's competitive advantage?

Accepted Answer

A)  Companies tended to produce a large quantity of the same product at a very low cost
B)  Companies required their suppliers to only deliver the amount of good needed for a short-term production run
C)  Companies changed their equipment too often,which created lost time on the job
D)  Companies refused to train employees in technology and on machineryE) B) and C)
F) A) and C)

Question 12

Process manufacturing physically or chemically alters materials to create finished goods.

Accepted Answer

A) True 
 B)False

Question 13

U.S.manufacturers are focusing on quality as a way to become more competitive globally,assuming that cost is not an issue.

Accepted Answer

A) True 
 B)False

Question 14

Improvements in technology have significantly increased the quality of products,as well as helped reduce costs.

Accepted Answer

A) True 
 B)False

Question 15

The concept: "Just-In-Time" JIT)works well if a company works with lots of suppliers.It also helps avoid the breakdowns that occur when operating with an enterprise resource planning system.

Accepted Answer

A) True 
 B)False

Question 16

The main objective of lean manufacturing is to:

Accepted Answer

A)  keep labor costs as low as possible by expanding the use of other resources.
B)  produce products that have fewer frills and options in order to simplify the production process and keep costs as low as possible.
C)  produce goods using less of all types of resources.
D)  get state and local governments to handle many of the tasks currently performed by the firm.E) B) and C)
F) A) and B)

Question 17

Retailing is one area where technology is unlikely to make a big difference in how services are provided.

Accepted Answer

A) True 
 B)False

Question 18

One valid criticism of modern production planning methods such as ERP and MRP is that there is no way to use recent advances in information technology IT)with these systems.

Accepted Answer

A) True 
 B)False

Question 19

Unlike an assembly line where workers perform only a few tasks,in a _________ layout,teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.

Accepted Answer

A)  modular
B)  spoke and wheel
C)  network
D)  clusterE) C) and D)
F) A) and D)

Question 20

Which of the following is an important part of operations management?

Accepted Answer

A)  Determining the best means of financing the firm's operations
B)  Developing the best advertising strategy to promote a firm's products
C)  Deciding whether to pay a dividend to the firm's stockholders
D)  Choosing the best location for a firm's facilitiesE) B) and C)
F) A) and C)

Exam 9: Production and Operations Management

As the service industries became a larger part of U.S.GDP,companies have become more concerned about measuring productivity in the service sector.

Correct AnswerverifiedShow Answer

Enterprise resource planning ERP)is simpler and less sophisticated than manufacturing resource planning MRP).

Correct AnswerverifiedShow Answer

The main objective of lean manufacturing is to:

Correct AnswerverifiedShow Answer

Improvements in technology have significantly increased the quality of products,as well as helped reduce costs.

Correct AnswerverifiedShow Answer

To reduce the cost of holding too much inventory,many companies have implemented:

Correct AnswerverifiedShow Answer

When it comes to location decisions,labor costs are no longer an important consideration for most manufacturing firms.

Correct AnswerverifiedShow Answer

Today,Manufacturers in the U.S.have become so efficient;they require fewer workers to produce the same amount of output.

Correct AnswerverifiedShow Answer

One valid criticism of modern production planning methods such as ERP and MRP is that there is no way to use recent advances in information technology IT)with these systems.

Correct AnswerverifiedShow Answer

Which of the following statements describes past processes that existed in manufacturing that negatively affected a firm's competitive advantage?

Correct AnswerverifiedShow Answer

The purchasing function involves searching for quality resources and finding the best suppliers as well as negotiating the best price for the needed items.

Correct AnswerverifiedShow Answer

A bar graph that shows what projects or tasks are in process and how much of each is completed is called an) :

Correct AnswerverifiedShow Answer

Operations management moves from knowing the needs of consumers to actually satisfying those needs.

Correct AnswerverifiedShow Answer

Unlike an assembly line where workers perform only a few tasks,in a _________ layout,teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.

Correct AnswerverifiedShow Answer

U.S.manufacturers are focusing on quality as a way to become more competitive globally,assuming that cost is not an issue.

Correct AnswerverifiedShow Answer

Retailing is one area where technology is unlikely to make a big difference in how services are provided.

Correct AnswerverifiedShow Answer

The concept: "Just-In-Time" JIT)works well if a company works with lots of suppliers.It also helps avoid the breakdowns that occur when operating with an enterprise resource planning system.

Correct AnswerverifiedShow Answer

Process manufacturing physically or chemically alters materials to create finished goods.

Correct AnswerverifiedShow Answer

A major trend in business is ___________,where employees work at least part time at home using a computer and modem.

Correct AnswerverifiedShow Answer

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's utilizes an) :

Correct AnswerverifiedShow Answer

Which of the following is an important part of operations management?

Correct AnswerverifiedShow Answer

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