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Management at Enomoto Enterprises has assigned Alberto to work at two different facilities,which will require him to commute an extra 25 miles on the days he must work at both plants.Alberto believes that the negotiated labor-management agreement requires the company to reimburse him for the extra mileage he has to drive.Management disagrees.Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement.Alberto's complaint is called a grievance.

A) True
B) False

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In the Making Ethical Decisions box,students are asked to consider what they would do if they had the opportunity to be employed as a strikebreaker,at a company where friends and family were currently out of work and on strike.If they choose to do so,they are immediately hired as full-time workers.

A) True
B) False

Correct Answer

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In its early years,the AFL American Federation of Labor)limited its membership to skilled workers.

A) True
B) False

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The __________ guaranteed the rights of individual union members when dealing with their union.


A) Wagner Act
B) Landrum-Griffin Act
C) Norris-LaGuardia Act
D) Taft-Hartley Act

E) None of the above
F) C) and D)

Correct Answer

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One of the things that labor is interested in is fair and competent management.

A) True
B) False

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Once a union is certified to represent a group of workers,decertification is not a consideration or future possibility.

A) True
B) False

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Over the next decade costs associated with elder care are likely to have a much smaller impact on businesses than child-care costs.

A) True
B) False

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Although workers and managers often know that their firm has a policy against sexual harassment,they seldom have a clear understanding of what the policy actually says.

A) True
B) False

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True

Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is an) :


A) arbitrator.
B) mediator.
C) fact finder.
D) shop steward.

E) B) and D)
F) A) and B)

Correct Answer

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The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

A) True
B) False

Correct Answer

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A bargaining zone is the time period during which a third party is used to reach agreement on union disputes.

A) True
B) False

Correct Answer

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One goal of the Landrum-Griffin Act was to:


A) firmly establish the right of unions to engage in collective bargaining.
B) set up the means by which unions could be certified as bargaining agents for workers.
C) clean up the corrupt practices of unions.
D) prevent employees engaged in providing critical services such as health care or police protection from going out on strike.

E) C) and D)
F) B) and D)

Correct Answer

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The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

A) True
B) False

Correct Answer

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Over the past several decades unions have:


A) always placed the greatest emphasis on increasing wages and benefits.
B) frequently changed objectives as the result of shifts in social and economic conditions.
C) frequently taken global competition into account.
D) consistently favored policies that would move the U.S.economy toward a command system.

E) B) and C)
F) A) and D)

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The Taft-Hartley Act:


A) established the first minimum wage.
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership.
C) required management to bargain in good faith with union representatives.
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers.

E) C) and D)
F) All of the above

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B

The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

A) True
B) False

Correct Answer

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The two major influences on the growth of unions in the U.S.were:


A) population growth;the agrarian economy
B) the agrarian economy;the Taft-Hartley Act
C) the Taft-Hartley Act;support of management
D) laws that supported unionizing;public opinion

E) A) and B)
F) B) and C)

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D

The main goal of the Knights of Labor was to:


A) promote world peace through the creation of a brotherhood and sisterhood of workers in all nations.
B) gain political power and restructure the U.S.economy.
C) form an organization that would protect the benefits of retired workers.
D) promote a better public education system.

E) All of the above
F) A) and D)

Correct Answer

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A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

A) True
B) False

Correct Answer

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The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

A) True
B) False

Correct Answer

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