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Materials handling is that part of logistics that deals with moving goods within the warehouse,from the warehouse to the production floor,and to various work stations along the production process.

A) True
B) False

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_____________ shipping is the term used when truck trailers are transported on rail flatcars.


A) Trailerhitch
B) Piggyback
C) Dualmode
D) Trailerail

E) A) and D)
F) B) and C)

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In a corporate distribution system one firm owns all of the organizations in the distribution.

A) True
B) False

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Warehouse clubs are usually smaller than supermarkets.

A) True
B) False

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A firm that makes wholesale sales cannot also legally make retail sales.

A) True
B) False

Correct Answer

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Words 4 Hire is a nationwide chain of stores that offers such a huge selection of paperback and hardback books at such competitive prices that small local bookstores have a hard time competing with them.Words 4 Hire is best classified as a discount store.

A) True
B) False

Correct Answer

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The need for Lite Bite to recall its almond chocolate bars suggests that it had to be very concerned with:


A) outbound logistics.
B) reverse logistics.
C) administered distribution.
D) drop shipping.

E) B) and C)
F) A) and B)

Correct Answer

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In multilevel marketing,salespeople have an incentive to:


A) recruit new salespeople,because they receive a commission on the sales made by the people they recruit.
B) perform as many of the marketing functions as possible,because each function they perform adds to their commission.
C) sell the product using both direct and indirect marketing methods in order to reach different types of customers.
D) limit the number of salespeople in their franchise area so that they can maximize their own sales.

E) A) and B)
F) All of the above

Correct Answer

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Limited-function wholesalers that mainly serve small businesses by selling them a limited assortment of goods are known as:


A) backdoor wholesalers.
B) consolidated wholesalers.
C) cash-and-carry wholesalers.
D) agency wholesalers.

E) C) and D)
F) B) and C)

Correct Answer

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__________ is the term used to describe the use of outside firms to help move their goods through the supply chain.


A) Third party logistics
B) Multilevel distribution
C) External logistics
D) Mediated distribution

E) B) and C)
F) C) and D)

Correct Answer

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Companies who send salespeople to customers' homes or places of work are making use of __________ selling.


A) direct
B) point of contact
C) downline
D) nonretail

E) B) and C)
F) All of the above

Correct Answer

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A retail sale is a sale to a consumer of products for his or her own use.

A) True
B) False

Correct Answer

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Any marketing method that directly links manufacturers or intermediaries with the ultimate consumer could be classified as:


A) direct selling.
B) online marketing.
C) direct marketing.
D) kiosk-based.

E) None of the above
F) B) and C)

Correct Answer

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Trade compliance systems help marketers manage problems with the process of moving goods through customs.

A) True
B) False

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Discount stores and department stores sell different brands of products that are usually priced about the same.

A) True
B) False

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The main difference between agents and brokers is that agents perform a wide array of marketing functions while brokers only negotiate exchanges between buyers and sellers.

A) True
B) False

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Because some of its key suppliers have been late with their shipments of materials and parts,Marnex Enterprises has had to shut down its manufacturing plant for several hours twice in the past week.These difficulties indicate that Marnex has done a poor job in managing its inbound logistics.

A) True
B) False

Correct Answer

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The costs added by marketing intermediaries usually outweigh the value they create.

A) True
B) False

Correct Answer

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__________ brings raw materials,packaging,other goods and services,and information from suppliers to producers.


A) Freight forwarding
B) Inbound logistics
C) Materials handling
D) Supply side logistics

E) All of the above
F) C) and D)

Correct Answer

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E-Gadgets is a chain of electronics stores that specializes in devices and gadgets incorporating cutting-edge technologies.The company has more than 170 stores located in large cities throughout the Southeast and Midwest.E-Gadgets has chosen the locations of its stores so that most customers living in upper middle class and wealthy neighborhoods can get to an E-Gadgets store in less than 15 minutes.E-Gadgets is providing its customers with:


A) scrambled merchandising.
B) allocative utility.
C) place utility.
D) saturation marketing.

E) B) and C)
F) A) and D)

Correct Answer

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