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Exam 12: Human Resource Management: Finding and Keeping the Best Employees

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Question 111

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Chip is a middle-aged white male employed by the Karr Corporation.Recently,he was passed over for a promotion,despite receiving an excellent performance appraisal.The promotion went to a woman Chip felt was less qualified.His supervisor told him the woman got the promotion because Karr was trying to comply with affirmative action guidelines.Critics of affirmative action would cite Chip's experience as a case of reverse discrimination.

A) True
B) False

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Question 112

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What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

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A performance appraisal compares an empl...

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Question 113

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What are the benefits to a company of offering golden handshakes instead of laying off employees?

) Blue-collar and clerical workers who punch a time clock typically are paid a(n) :

A job specification identifies the minimum qualifications a person must have to fill a particular job.

Jim Marlowe currently holds the position of assistant manager in his firm's credit department.He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management.Jim believes he will soon be experienced enough to take over a senior position in his department.Jim is benefiting from being an understudy.

Bev's company has announced that it will implement a compressed workweek schedule.If Bev takes part in this plan,she will be allowed to work fewer hours each week,as long as she completes all assignments.

A way for top managers to gain a broad picture of their organization is through job rotation.

Establishing performance standards is a crucial step in the performance evaluation process.

A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

Employee training focuses on short-term skills,while employee development focuses on long-term abilities.

Which of the following statements about recruiting is most accurate?

Sue Tatum has just completed a job analysis of a specific job title in her company.The result of her analysis will allow her to develop both a job description and a job specification for the position.

Performance appraisals are very useful for new,inexperienced workers and first-line managers,but have little value for top management.

Recent federal law clearly and strongly supports the notion that companies must use employment quotas to correct for past discriminatory actions.

A common way of compensating teams is a ___________ system,in which bonuses are based on improvements over a previous performance baseline.

One of the challenges facing today's human resource managers is a shift in the age distribution of the labour force,including aging baby boomers,many of whom are retiring.

Because of the continuous flow of potential employees into the labour market,recruiting usually is the easiest task for a human resource manager to accomplish.

Staff members from the human resource department seldom take part in initial screening interviews,but often participate in the follow-up interviews of top job candidates.

Major companies such as IBM have been able to use _________ to cut costs by reducing the number of offices and desks for employees.