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An effective public relations program informs the public that the firm is responsive to their needs.

A) True
B) False

Correct Answer

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Webster Industries is one of the first producers of a unique consumer product.The company has chosen a low price strategy,hoping this will enable them to quickly attract many customers while discouraging potential competitors from entering the market.Webster's approach to pricing is a classic example of the skimming strategy.

A) True
B) False

Correct Answer

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The image created by advertising is part of the total product offer of a product.

A) True
B) False

Correct Answer

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Pricing is:


A) one of the four P's of the marketing mix.
B) considered to be a part of promotion.
C) normally a government regulated variable.
D) totally based on the cost of products.

E) All of the above
F) A) and D)

Correct Answer

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Mall owners tend to like kiosks because they create a marketplace atmosphere.

A) True
B) False

Correct Answer

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The Procter & Gamble Company produces bar soap,disposable diapers,deodorants,laundry detergents,peanut butter,cookies,cake mix,shampoo,shortening,coffee,and many other products.These products are part of P&G's:


A) product line.
B) product network.
C) product mix.
D) marketing mix.

E) B) and C)
F) A) and C)

Correct Answer

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In the long run,the price of a product is determined by the producer.

A) True
B) False

Correct Answer

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Marketing costs make up less than 25 percent of the total cost of the goods consumers buy.

A) True
B) False

Correct Answer

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Internet sites need to have sufficient inventory and must deliver goods on time in order to succeed.

A) True
B) False

Correct Answer

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All of the following would allow a firm to utilize product differentiation except:


A) pricing differences.
B) increased production.
C) elaborate packaging.
D) intensive advertising.

E) B) and D)
F) B) and C)

Correct Answer

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Companies' perspectives with regard to their trademark:


A) focus on similar products in the same market.
B) include all factors associated their trademarked product.
C) are seldom enforced through legal actions.
D) are now being applied to different products in different markets.

E) A) and C)
F) C) and D)

Correct Answer

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LoRider Wheels sells high quality bicycles and accessories.The store is known for a pleasant environment,friendly salespeople and an excellent service department.All of these elements are part of the ___________ offered by LoRider.


A) total product offer
B) product line
C) competitive environment
D) marginal utility package

E) B) and D)
F) None of the above

Correct Answer

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From a strategic marketing viewpoint,a total product offer includes all of the tangible attributes of a good or service,and excludes any intangible attributes.

A) True
B) False

Correct Answer

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) Discount stores,supermarkets,and department stores are all common types of:


A) multilevel marketers
B) full service wholesalers
C) retail stores
D) category killers

E) None of the above
F) All of the above

Correct Answer

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Successful marketers attempt to think like a consumer and evaluate the value package offered by a good or service.

A) True
B) False

Correct Answer

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The several product lines that a company offers for sale make up that organization's product mix.

A) True
B) False

Correct Answer

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One of the reasons marketers emphasize non-price differences in their competitive strategies is because:


A) consumers aren't concerned about prices.
B) these methods have no impact on the cost of production.
C) non-price differences are tax deductible.
D) price changes are easily matched.

E) A) and B)
F) A) and D)

Correct Answer

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Direct marketing involves having a salesperson visit the customer's home or place of business.

A) True
B) False

Correct Answer

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Mobile marketing can help build brand awareness.

A) True
B) False

Correct Answer

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___________ means selling goods and services to ultimate consumers over the Internet.


A) Electronic retailing
B) B2B distribution
C) O-selling
D) Intercommerce

E) A) and B)
F) None of the above

Correct Answer

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