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A bank's product line may include safety deposit boxes,car loans,and traveler's checks.

A) True
B) False

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A large number of traditional retailers have developed online sites in recent years,giving customers a choice of shopping techniques.

A) True
B) False

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Delacroix Shoes produces top-quality high-fashion shoes,designed for a person concerned about style.Delacroix gives only a few preferred retailers in a given market area the right to market its product.Delacroix Shoes uses:


A) intensive distribution.
B) selective distribution.
C) exclusive distribution.
D) limited function distribution.

E) A) and B)
F) A) and C)

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Vending machines are used primarily to sell goods where consumers have little interest in convenience.

A) True
B) False

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The number of units of a product that must be sold for total revenue to equal total costs is called the ________.


A) equilibrium volume
B) balanced quantity
C) contribution margin
D) break-even point

E) A) and D)
F) A) and C)

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The promotional tool that stimulates consumer purchasing and dealer interest by means of short-term activities,such as trade shows,samples,and contests,is known as:


A) publicity.
B) public relations.
C) everyday low prices.
D) sales promotion.

E) A) and D)
F) B) and D)

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The Procter & Gamble Company is a major producer of bar soaps.In fact,Procter & Gamble produces Ivory,Camay,Lava,Safeguard,Zest,and Coast bar soaps that all claim a variety of benefits.These products are of Proctor & Gamble's _____ in bar soaps.


A) product mix
B) product concentration
C) product store
D) product line

E) B) and D)
F) A) and B)

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Category killer stores tend to compete mainly on the basis of superior service.

A) True
B) False

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Many firms that want to use an intensive distribution strategy would find vending machines an attractive method of selling their goods.

A) True
B) False

Correct Answer

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) Which of the following is a major strength of direct mail advertising?


A) Low cost
B) Widespread acceptance by consumers
C) Subject to few restrictions or regulations
D) Ability to accurately target specific markets

E) A) and B)
F) All of the above

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Discuss the role of packaging in a firm's total product offer.

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Packaging performs several important fun...

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What is a brand? What is a brand name? What is meant by brand equity?

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A brand is a name,symbol,or design (or c...

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In order to achieve a social objective,firms use low prices to enable people with low incomes to buy their product.

A) True
B) False

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The value associated with a brand is determined:


A) by adding up the costs to develop the brand.
B) by determining the costs of managing the brand.
C) by determining the likely profits to be generated because of the brand.
D) in relation to the new customers a company can attract.

E) None of the above
F) A) and C)

Correct Answer

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When it comes to reaching global markets,evidence supports the conclusion that the "one size fits all" approach to promotional mix design is best.

A) True
B) False

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While packaging innovations benefit the consumer,they have increased the workload of retailers.

A) True
B) False

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Brand names help sellers with new-product introductions and create an opportunity for higher prices.

A) True
B) False

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Which of the following refers to how quickly or easily a given brand name comes to mind when a product category is mentioned?


A) Brand equity
B) Brand loyalty
C) Brand awareness
D) Brand insistence

E) A) and C)
F) None of the above

Correct Answer

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_________ is an important part of the total product offer for a product.


A) Consumer income
B) Management style
C) Employee attitudes
D) Packaging

E) C) and D)
F) A) and B)

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Organizations that assist in moving goods and services from producers to business and consumer users are called financial intermediaries.

A) True
B) False

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