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Exam 9: Adapting Organizations to Todays Markets

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Question 51

Multiple Choice

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In a(n) __________ organization,there are many layers of management who set rules and regulations that everyone in the organization is expected to follow.

A) matrix
B) inverted
C) ordered
D) bureaucratic

E) C) and D)
F) None of the above

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Question 52

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Many organizations are moving their focus from management to customers.

A) True
B) False

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Question 53

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A bureaucracy empowers employees to quickly respond to customers' wants and desires.

Max Weber favoured all of the following principles of organization except:

A recent trend has been for businesses to eliminate whole layers of management.

The informal organization relationships are created by the decisions of top management.

Bureaucratic organizations establish rules and regulations that everyone is expected to follow.

HairNet,a cosmetology trade publication,utilizes people and resources from other organizations as needed.Business relationships are temporary and flexible.HairNet is a networked organization made up of replaceable firms that join the network and leave it as needed.This unique organization is an example of:

A flat organizational structure is designed to be more responsive to the needs of management.

_______________ means that decision-making authority is delegated to lower-level managers and employees.

An organization that has contact people at the top and the chief executive officer at the bottom is known as a(n) :

Line organizations often experience the problem of employees reporting to more than one boss.

Henri Fayol and Max Weber are best known for their contributions to:

In Weber's views of a bureaucratic organization,the role of top management was to:

Departmentalization is the dividing of organizational functions into separate units.

Top management at Topdown,Inc.wants to encourage communication between different departments and prevent employees from becoming narrow specialists.The best way to accomplish these goals is to departmentalize Topdown's organization by function.

Bureaucratic organizations are not very responsive to customers.

Fayol's principle of the division of labour says that functions should be divided into areas of specialization such as production,marketing,and finance.

The optimum number of subordinates a manager should supervise is referred to as the span of control.

Fayol believed that decision-making authority should remain in the hands of top management: